• First 90 Days,complete the Resulticks employee training program with flying colors.Become a subject matter expert in Resulticks’ capabilities and services, with the ability to effectively communicate all offerings to the clients.
• Gather clients’ campaign requirements while suggesting ideas for improved communication and customer engagement.
• Communicate clients’ desired outcomes to the internal development teams.
• End-to-end omnichannel digital marketing campaign management. Setup and execution, A/B testing, performance assessment, data analysis and reporting.
• Work closely with the project team, continuously monitor projects and campaigns to identify potential issues and opportunities for elevating outcomes.
• Ensure the effectiveness of communication as well as campaign execution as per the SOW.
• Ensure adherence to project timelines, procedural best practices, quality standards.
• Manage client projects and campaigns, making sure they are completed and profitable.
• Manage customer expectation with respect to deliverables.
• Manage the invoicing and billing process for existing accounts.

• A bachelor’s degree in a relevant discipline: Communication, Marketing, Business, Computer Science, Data Science, etc.
• Ad Agency experience, a minimum of 3 years in Client Services or Account Management.
• Ability to “talk shop” with Digital Marketing practitioners and IT professionals about omnichannel campaign orchestration, audience segmentation, personalization, data analytics, cyber security & privacy, database & system architecture, and cloud storage.
• Digital marketing campaign management experience (general knowledge of digital design a plus). Expertise should include email, SMS, social media, etc.
• Ability to think creatively, prioritize rapidly, and manage multiple initiatives simultaneously.
• Personable with good project management, analytical and problem-solving skills.
• Phenomenal written and oral communication, plus great presentation & negotiation skills.
• Must be energetic, self-motivated, and flexible. Used to working with multidisciplinary stakeholders.
• Expertise in general business applications including Power Point, Excel, and Word.

Resulticks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.