Job Position: Account Manager

Location: Irving, TX / Remote 

Employment Type: Full-time 

Benefits: Benefits include medical, dental, vision, paid time off, and a 401K

Business: Freight Brokerage Company

Account Manager Job Description

As an Account Manager, you will play an integral part in maintaining and growing positive client relationships by coordinating daily shipment requests through phone and email, confidently solving any issues that arise and proactively communicating issues or discrepancies. You will develop a profound understanding of both the fluctuating shipping market and how to navigate Giltner’s technology.

 Account Manager Responsibilities

Manage existing key account relationships and offer solutions based on shipping patterns and needs

Confidently problem solve any issues, such as a missed pick up, late delivery, damaged freight or incorrect billing

Proactively communicate any issues to the client

Coordinate all daily shipments through phone and email

Ensure accuracy and timeliness of billing while proactively notifying client of any changes

Partner with other departments across Giltner to track shipments, resolve any discrepancies and file claims completely and correctly in a timely manner

 Account Manager Qualifications

Three to five years of industry experience

Strong communication skills, both written and verbal

Calm under pressure

Superior business acumen

Knowledgeable on relevant modes of transportation

Team player mentality

Strong organizational skills with attention to detail

Ability to manage large amounts of information

Must have a transferable book of business

What We Offer

Competitive wages plus commission

Opportunity for Professional & Personal Growth

Medical, Dental, and Vision Insurance

401K

Flexible Spending Account

Aflac

PTO

Who We Are

We are Growing! Giltner Logistics is an asset-backed third-party logistics provider that offers a unique solution for its customers. By utilizing our extensive carrier network of over 35,000 carriers as well as our two asset-based sister companies, we provide top-of-the-line service throughout the United States, Canada, and Mexico. Giltner's business practices are based on long-term relationships, which means we give our customers and carriers the respect and service they deserve.

Our corporate headquarters is located in Twin Falls, Idaho, and we have over 40 offices throughout the United States. We pride ourselves on the customer service we offer and the level of work ethic we adhere to.

*Pre-employment reference checks, background check, and drug screen are required for all positions within Giltner.