Position Overview: Manages various areas of responsibility within the operation; specifically Hospitality, Guest Satisfaction, Safety, Cleanliness, Drink Presentation, Atmosphere, Inventory, Kitchen Safety, Sanitation, Cleanliness, and Food Preparation. Assists General Manager to ensure operations run efficiently and according to company policy and standards. Ensures vendors and suppliers are properly compensated and are meeting the needs of the business. Assists General Manager in the selection of Front of House employees. Supports the training and development of restaurant employees. Manages performance of all hourly employees, with an emphasis on Front of House employees, to ensure they are successful in their individual roles. Responsible for assisting in the completion of general business administration to include payroll, human resources, marketing and financial reporting. Promotes the business, builds sales, increases profits, ensure guest satisfaction, and brand integrity. The Hospitality Manager embraces the company’s core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations.

Accountabilities

People

Performance Management

Hiring & Retaining Talent

Leadership & Coaching

Training & Development

Customer

Guest Service & Atmosphere

Guest Satisfaction

Food & Beverage Quality

Menu & Product Launches

Financials

Deliver Results

Planning & Execution

Inventory Control/P&L Standards

Responsible Alcohol Service

Food Safety/Sanitation

Hooters Girl Image

Facility Maintenance & Cleanliness

Safety & Security

Responsibilities

Scheduling & Staffing

Proper Cash Handling

Team Building

Manage Vendor Relationships

To Go Service & Catering

Local Store/Grassroots Marketing

Knowledge, Skills, Abilities

Basic knowledge in Microsoft Word and Excel

General knowledge in full service restaurant operations/hospitality industry

Strong organization and planning skills

Strong operational skills in a customer-service & hospitality environment

Strong coaching skills

Intermediate mathematical computations skills

Ability to communicate clearly and concisely, both orally and in writing

Ability to build relationships at all levels

Ability to handle confidential and sensitive information

Ability to manage changing priorities

Qualifications

Successfully completed Hooters MIT Training/Hooters University

Benefits

1. Medical, Dental and Vision Insurance - Partial Employer paid
2. Flexible Spending Account option
3. 401(k) plan option after 1 year of employment
4. Basic Life Insurance - Employer paid
5. Short Term Disability Insurance- Employer paid
6. Long Term Disability Insurance - Employer paid
7. Paid Vacation Time

Salary Range

$55,000-$65,000