54 Service Desk Specialist Jobs in Atlanta, GA
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ReqRoute,Inc is Hiring a Service Desk Specialist Near Atlanta, GA
Remote/Work From Home
Contract
We’re looking for a Tech Support Customer Service Representative to:
Answer inbound calls from our internal clients at the branches.
Educate clients on account services and capabilities
Have basic computer troubleshooting skills for tier 1 support and document and ticket calls.
Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
Have strong organizational skills, attention to detail, and excellent follow-up skills
Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries
Your expertise:
Detail oriented (nothing gets past you)
Proficient in Microsoft Office Suite
4 year degree in related field
Citrix, Good for enterprise, or Active Directory is a plus
Windows 7 navigation skills
Basic understanding of computer networking
Monitor, speaker, mice and keyboard troubleshooting, etc.
Know how to use remote access tools to assist clients
Outlook and Microsoft office troubleshooting skills
Sweta N
Sr. Technical Recruiter
Reqroute Inc,
Email: Sweta@reqroute.com
Phone: 408-600-2007 Extn: 1015
Job Summary
Full Time
Business Services
09/01/2022
11/16/2022
reqroute.com
SAN JOSE, CA
50 - 100
2008
YASH DAVE
<$5M
Business Services
Related Companies
The job skills required for Service Desk Specialist include Troubleshooting, Active Directory, Microsoft Office, Customer Support, Attention to Detail, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Specialist positions, which can be used as a reference in future career path planning. As a Service Desk Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Specialist. You can explore the career advancement for a Service Desk Specialist below and select your interested title to get hiring information.
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