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Renewal by Anderson Metro & Midwest
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Service Manager
$129k-164k (estimate)
Full Time 3 Months Ago
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Renewal by Anderson Metro & Midwest is Hiring a Service Manager Near Stamford, CT

Renewal by Andersen
Stamford, CT
Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners. As a Service Manager, you would oversee service department personnel, including field service technicians and coordinators processing service requests.
Responsibilities:
  • Developing and managing all processes related to the service and warranty department
  • Maintain strong communication with service technicians and scheduling coordinators
  • Project management including managing the parts and labor resources needed from initial site visit and monitoring costs and overall profitability of projects
  • Manage customer satisfaction
  • Other job duties as assigned by leadership
Qualifications:
  • Minimum of 2-5 years of hands-on work experience in the window & door industry, or other closely related field
  • Be able to lift up to 50lbs and climb ladders
  • Previous supervisory experience in a home improvement-oriented business a plus!
  • Strong PC skills, including Microsoft Office (Word, PowerPoint, Excel, Outlook), and Adobe Acrobat
Compensation & Benefits:
  • Competitive pay of $65,000-$75,000 based on experience, with monthly bonus potential up to $1,500 based on your performance.
  • Mileage reimbursement OR company vehicle
  • Full insurance package, including medical, dental, vision, and life insurance
  • 401(k) with company match percentage
- PTO - vacation time, sick time, and holiday pay
  • Student loan reimbursement program
  • Access to Employee Perks Program
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Job Summary

JOB TYPE

Full Time

SALARY

$129k-164k (estimate)

POST DATE

02/09/2024

EXPIRATION DATE

05/04/2024

Show more

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The job skills required for Service Manager include Leadership, Customer Satisfaction, Scheduling, Project Management, Microsoft Office, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

FoodPrep Solutions
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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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