Customer Service

We are a highly acclaimed promotional products manufacturing company seeking a new team member to join our customer service department.

Our work is deadline-driven and fast-paced, which means that the pace of work can get intense at times. To succeed in this role, you must work well under pressure, multitask, prioritize, and maintain a high level of organization.

Qualifications :

• Excellent communication skills, both verbal and written.
• Keen attention to detail.
• Must be proficient in Outlook, Excel, and Microsoft Office.
• A problem solver who is motivated and intelligent.
• Self-starter.
• Comfortable working in a fast-paced environment.
• Capable of managing an inbox that receives over 100 emails a day.
• A customer service skills.

Main responsibilities include :

• Answering phones and assisting customers.
• Assisting customers with product queries and in-house order requests and tracking orders.
• Reviewing and verifying customer purchase orders.
• Scanning paperwork.
• Managing customer needs regarding in-house and potential purchase orders.

Last updated : 2024-05-02