23 Patient Service Representative Jobs in Stamford, CT
Summit Health CityMD is Hiring a Patient Service Representative Near Stamford, CT
- Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures. Ensure appropriate action was taken in a timely manner.
- Answer the telephone promptly and dealing with callers needs expediously. Directs all calls appropriately, takes an accurate message and delivers to the appropriate individual. Demonstrates appropriate telephone etiquette.
- Schedules future appointments, tests, and completes referrals as ordered by the physician.
- Maintains communication resources, i.e. on-call schedule, MD phone numbers and beeper numbers.
- Prepares charts for new patients assuring all required forms are placed appropriately in the chart. Converts from temporary to permanent record before close of the day.
- Requests medical records and performs chart preparation to provide physician with all information needed for visit prior to the actual exam, evaluation, procedure, or treatment. Prints minimal medical records information needed from electronic record if chart is not available
- Reconciles encounters daily according to policy and guidelines.
- Monitors supply inventory, completes and directs requisitions for supplies, forms, equipment or services.
- Performs various clerical duties including faxing, photocopying, filing and mailings.
- Obtains, verifies and updates patient information; maintains confidentiality according to policies
- Accurately completes any/all necessary forms for the patients.
- Respects patient’s rights by knocking on the door, calling patient by name and identifying self before entering the patient’s room.
- Establishes and maintains a positive working relationship with physicians and nursing staff
- Protects the privacy and confidentiality of patients and employees.
- Communicates any problems, equipment concerns or issues promptly to the Nurse Manager
- Demonstrates a working knowledge of booking and scheduling inpatient, outpatient and special procedures.
- Arranges for specialty equipment/ services.
- Interacts with outside vendors / contracted services.
- Demonstrates understanding of submission of necessary documents for hospital.
- Verbalizes procedure for collection of pre-admission testing data.
- Demonstrates a working knowledge of insurance and pre-certification requirements.
- Arranges types and distributes schedule.
- Maintains office supplies and equipment.
- Provides training to other office staff.
- Logs surgical procedures.
- Maintains scheduling system. Demonstrates working knowledge for rescheduling and canceling procedures.
- Verbalizes customer service skills to alleviate patient anxiety.
- Demonstrates customer service skills when communicating with peers.
- Collates and submits information.
- Communicates repair orders to appropriate personnel.
- Demonstrates good judgment in scheduling procedure to increase physician productivity.
- Demonstrates understanding of fire safety and emergency procedures.
- Other job duties as required.
- High School Graduate or GED required. Associate Degree preferred.
- Heartsaver within 30 days of hire.
- Previous PSR experience preferred. Previous office experience preferred.
- Ability to communicate in English, both orally and in writing.
- Must have excellent interpersonal and customer service skills.
- Must have accurate computer data entry skills.
- Must have the ability to organize and perform multiple tasks in a timely manner.
- Knowledge of medical office and terminology preferred.
- Basic proficiency in computer use required. Previous experience with Standard Office Technology in a Window based environment preferred.
- Experience with EHR, Practice Management System and Departmental/AncillarySystems preferred.
Job Summary
Part Time
$47k-63k (estimate)
03/25/2024
07/20/2024
The job skills required for Patient Service Representative include Customer Service, Scheduling, Health Care, Commitment, Confidentiality, Appointment Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
01/20/2022: Akron, OH
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
02/08/2022: Florence, SC
Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
01/09/2022: Lafayette, LA
Step 3: View the best colleges and universities for Patient Service Representative.
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