Update: Position locations: Cascade Campus

Portland Community College is seeking to fill a full-time Office Assistant (OA II) position within the Academic and Career Pathway Guidance (ACPG) Division. This position performs a wide variety of office and administrative functions, primarily in support of Pathway Advising and Career Services, including basic knowledge and referrals to Student Accounts, Enrollment Services, Orientation, Testing and many other areas within Student Services.

The Office Assistant may be one of the first contacts to students when they arrive at PCC. In addition, the Office Assistant may support students, staff, or faculty with initial problem-solving, triaging situations, and connecting to college resources as needed.
Proficiency in the full range of general office services and functions as well as specific technical knowledge, especially in the area of database and confidential reporting is desired. In addition, this position is responsible for training and scheduling of student staff to provide peer-to-peer engagement and development supporting student success.
This position reports directly to and works closely with the Pathway Guidance Manager (PGM).

These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

• Student-centered support
  Demonstrated ability to provide student-centered assistance, including supporting underrepresented students, triaging challenging situations, and connecting students with resources.

• Effective communication and collaboration
  Ability to communicate timely and effectively while developing positive working relationships with colleagues, utilizing technical knowledge and office software applications.

• Equity and inclusion focus
  Commitment to diversity and equity, including a strong understanding of underrepresented student needs and effective connection to community resources.

• Problem-solving and cultural sensitivity
  Demonstrated ability to address college issues with cultural and personal sensitivity, employing imagination and effective problem-solving techniques.

• Impactful support
  Experience in successfully supporting underrepresented and marginalized students, overcoming challenges and providing equitable opportunities through thoughtful connections to community resources.

Minimum Qualifications

To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

Three years of office assistant experience.College or business school training may be substituted for up to two years of the experience requirement
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