Property Manager

About Portal Warehousing

Portal Warehousing is dedicated to providing flexible co-warehousing spaces designed to meet the evolving needs of today's growing e-commerce merchants and enterprises. We fuse technology and logistics solutions into last-mile industrial facilities, digitally empowering the brands of the future.

In a landscape where small warehousing space is scarce and often substandard, we challenge the status quo. Five-year leases, hefty security deposits, and the hassle of setting up infrastructure have become the industry norm. In markets marked by historically low vacancies, even companies with substantial revenue and volume find themselves operating out of bedrooms, garages, or self-storage units.

Portal Warehousing offers an unmatched level of convenience and flexibility. Our plug-and-play solution encompasses critical logistics infrastructure such as shared dock doors and equipment, tailored growth acceleration programs, and strategic partnerships with technology and logistics providers.

At Portal, we enable our members to focus on expanding their businesses while we redefine the warehouse experience.

About the Role:

We are searching for an outstanding individual to spearhead and manage the daily operations, sales and community of our co-warehousing facility. If you have a passion for commercial real estate, collaborating with emerging e-commerce brands & businesses, this role is tailor-made for you.

As the Property Manager, your responsibilities will include:

● Lead Management & Sales Cycle: Lead and manage the lease up of a co-warehousing facility by communicating with leads as they flow in. Manage the sales cycle from end to end.

● CRM Management: Efficiently manage our leads funnel within our CRM system.

● Tours and Onboarding: Schedule and conduct tours for prospective members, manage the onboarding process for new members, and serve as their primary point of contact with the Portal team.

● Contract Management: Oversee member contracts, monthly invoicing, and leases. Plan for member turnover via CRM and Lead Management

● Facility Management: Assume responsibility for facility upkeep, vendor relationships, and logistics support to ensure smooth day-to-day operations.

● Carrier & Logistics Operations: Organize and manage daily carrier pickups, receiving shipments from various carriers on behalf of our members.

● Crafting and Curating the Member Experience: Develop and own the member experience at our facility, ensuring their needs and expectations are met and exceeded.

● Member Engagement: Cultivate relationships with members, understanding their businesses and addressing their concerns proactively.

● Community Building: Engage with the local community, enhance Portal's presence in the area, and organize community events that foster connections among our members.

● Reporting: Generate operational and performance reports to track and optimize facility key performance indicators.

● Safety Focus: Prioritize facility safety and manage safety reporting procedures.

Our Ideal Candidate:

The ideal candidate for this role embodies the following traits and qualifications:

● Personable and Energetic: Possess an approachable, energetic, and professional demeanor.

● Warehouse or Retail Experience: Previous experience in warehouse or retail operations.

● Property Management Background: A background in property management is a significant plus.

● Logistics Knowledge: Familiarity with logistics or 3rd Party Logistics (3PL) operations is an advantage.

● Community/Member Management: Have prior experience in community or member management, such as co-working spaces or apartment complexes.

● Accountability: A history of being highly accountable and reliable.

● Initiative: A self-starter who can work independently with minimal oversight.

● Local Connections: Strong ties to the local community.

If you are enthusiastic about shaping the future of warehousing, fostering vibrant communities, and supporting the growth of emerging businesses, we invite you to join Portal Warehousing as our Community Operations Manager. Your dedication and expertise will be the driving force behind our mission to redefine the warehouse experience for the brands of tomorrow.

Please direct all resumes and interest towards hello@join-portal.com.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Application Question(s):

• Can you work in-person daily at our building in Sunset Park, Brooklyn? The address is 14 53rd Street, Brooklyn
• Are you comfortable with sporadic manual efforts, such as receiving goods for our members by truck, handling outbound packages with carriers, and using equipment such as pallet jacks?
• Are you able to start within the next 2-4 weeks?

Ability to Relocate:

• Brooklyn, NY 11232: Relocate before starting work (Required)

Work Location: In person