Overview
ProSphere (PST), a Planned Systems International company (PSI), referred to as PSI-PST is seeking a Junior-Level Asset Manager with at least 2 years of related experience managing IT Assets on behalf of Government customers to include, inventory management, asset tracking, asset deployment, software & license management, and asset disposal. Candidates must possess a bachelor’s degree. Degree may be substituted with 6 additional years of related experience. This is a full- time position located in Washington, DC. Veterans are encouraged to apply.
Essential Functions and Job Responsibilities
- Maintain the accuracy of all assets in the Service Management System.
- Manage access to all assets following Federal Government policies and guidelines.
- Manage a small team of resources dedicated to the management of software and hardware assets.
- Maintain and monitor Government-Furnished end user software licenses and maintenance agreements.
- Manage and document all received hardware and software assets.
- Prepare Shipments and Customer Support (Tier2)
- Review Remedy/ServiceNow Asset queue for equipment shipping requests (including requests from Tier 2 and Refresh teams)
- Create shipping labels from FedEx website
- Verify contents and pack equipment
- Deliver to mailroom/FedEx drop box
- Close related tasks
- Fulfill equipment requests for from Tier 2 technicians
- Update CRQs with requested Configuration Items (CIs)
- Update Personal Property Hand Receipt (PPHR) app for users to sign upon receiving equipment
- Serves as front line Asset Management and manage service request tickets for consumables
- Process loaner machine requests
- Tracking Shipments
- Ensuring delivery/receipt of items
- Follow up for customer receipt and tracking returns
- Receiving
- Receive and inventory assets/items ordered via purchase order/credit card
- Inventory of returned assets, user profile update (disassociate from user/close related tasks) and return to COE or OA stock
- Breaking down boxes
- Excess management (disposal)
- DOT Warehouse Operations (Asset Management)
- Maintain updated location identification of stock
- Maintain inventory of assets held at warehouse (End user and Infrastructure)
- Coordinate with warehouse personnel to retrieve assets to be transported to HQs
Minimum Requirements
- Must have at least 2 years of related experience managing IT assets to include, delivery and staging, asset tracking, asset deployment, license management, and asset disposal.
- Bachelor’s degree. Degree may be substituted with 6 additional years of related experience.
- Strong organizational, oral and written communication skills
- Demonstrated experience with document editing tools such as MS Office software, screen capture software, graphics packages, VISIO, etc.
- Detail oriented with strong analytical and organizational skills
- Excellent verbal and written communication as well as presentation skills
- Experience working in a Department of Transportation (DOT)-related environment desired
- Ability to work overtime required on occasion
- Ability to sit in an office environment for long periods of time
- Ability to deliver quality and timely contract documentation
- Able to obtain and hold a Federal Public Trust clearance
- Prior experience utilizing a Service Management System such as Remedy to track assets
- Enthusiastic, self-motivated, self-starter and maintains positive attitude
- Ability to work at government location in SW, Washington, DC
Company Benefits
PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.
EEO Commitment
It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law. Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing HRDepartment@plan-sys.com, or by dialing 703-575-8400.