Piper Companies is looking for a Service Desk Analyst on-site in the University City area of Philadelphia.

Responsibilities for the Service Desk Analyst:

· Provide end-user support on-site resolving Hardware and Software issues

· Work with Microsoft products including 365/Azure Active Directory

· Provide basic Network Support (Routers/Switches)

· Ability to setup workstations and assists in A/V troubleshooting and support

· ***Ability to work 5 Days a week on-site***

Qualifications for the Service Desk Analyst:

· 3 years as a Service Desk Analyst (Required)

· Experience with PC/Laptop Setup/Decommissioning

· Experience with of Office 365, Azure (Microsoft Products)

· Skilled in utilizing ticketing systems for support resolution

Compensation/Benefits for the Service Desk Analyst:

· $25-$30/hr (Long-Term 1-2 year W2 Contract)

• Benefits options available.

Keywords:

help desk support, service desk, help desk technician, windows technician, imaging technician, support technician, desktop technician, windows, windows xp, windows, 7, windows 10, inventory, active directory, office 365, sccm, imaging, upgrade, migration, citrix, services delivery, hardware, pc, tablets, change controls, epic, vendor management, equipment management, vbscript, desktop, sop, servers, databases, os, middleware, sdlc, benefits, vacation, holiday, 401k, azure

#LI-RB1

About the Company:
Piper Companies

Piper Companies is an elite staffing and human capital solutions firm specializing in information technology, life sciences, and clinical solutions. With a proven track record of delivering high quality talent, managed services, and consulting, we help our clients build high performing teams and drive long-term value. Our rigorous customer engagement process assures results in addressing a variety of people-centered challenges, whether it is helping teams reach maximum performance through comprehensive managed services, directly recruiting permanent employees, or staffing projects on a contract or contract-to-hire basis. When the need is sudden and critical, we specialize in identifying and onboarding the most qualified people in a rapid fashion.

Industries Served:
• IT Infrastructure & Cloud
• Software Development
• Business Intelligence & Data Analytics
• Information Security
• Clinical Research & Life Sciences
• Applied Health

Our Value:
With a focus on understanding the needs and objectives of each enterprise we serve, Piper augments its staffing solutions with program management innovations to help teams reach maximum performance and deliver business results. Each client relationship is grounded in our Piper Engagement Process (PEP), which delivers measurable results and a predictable hiring experience for both clients and candidates.

Company Size:
500 to 999 employees

Industry:
Staffing/Employment Agencies

Founded:
2011

Website:
http://www.pipercompanies.com/