About the Role. If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. ...
About the Role. Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you. If so, Canon Solutions America, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic tech...
About the Role. Maintains strategic oversight of all program elements across an assigned enterprise account with annual revenue above $2M per year. Responsible for oversight of the Sales/TCO Process, Implementation Process, and Program Management Process. Works with assigned managers and business unit leaders to ensure the effective leveraging of program metrics and other resources to develop and institute activities designed to optimize program ...
About the Role. Provides comprehensive technical support to all other technical positions within the division. Accountable for developing, administrating, and presenting comprehensive technical training to both field and in-house service employees on all existing and future contracted products sold by Canon Solutions America. This includes all Canon digital and Multi-functional products as well as any third party identified products (i.e. HP, Fie...
About the Role. If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. ...
About the Role. Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner. Responsible for providing the best possible customer service to internal as well as external customers. Must be able to handle level 1 call types. Your Impact. Provides outstanding service to customers calling the dispatch team for service. Responds to routine customer inquiries via live call or Email as needed...
About the Role. Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you. If so, Canon Solutions America, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic tech...
About the Role. Responsible for supporting Managed Services, National Account, ARC, and Shared Service Business Units of Canon Solutions America with high-level financial tasks and interactions between various divisions of Canon Solutions America and Canon USA. Responsible for engaging in business processes and financial workflows to maintain financial performance and profitability by performing complex operational activities including financial ...
About the Role. If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. ...
About the Role. Is leadership in your DNA. Does supplying customers with top-shelf service and support while overseeing a sharp team of specialists strike the right chord. You just might be what we’re looking for. Canon Solutions America, a trailblazer in technology, solutions, and services, is actively seeking a Manager, Branch Service to direct our incredible team of technical Digital Services Specialists who lead the charge in servicing and su...
About the Role. If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. ...
About the Role. Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Requires flexibility to provide coverage at many sites throughout the region. Your Impact. Promptly informs supervisor of potential problems or customer concerns. Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. Strong focus on provi...
