Job Summary:Responsible for all event sets up in each venue are accurate and meet the expectations and requirements of our clients. Manage all aspects of cleaning programs and ensure the property is clean and sanitized at all times. Welcome our guests and proactively assist with their needs. Communicate effectively with our clients and Pier Sixty team members as required to ensure successful event execution. Manage the event service team during their shift and ensure high standards of quality, housekeeping and cleanliness are being met. Support Executive Director of Director with all aspects of planning and daily operations of the department.

Compensation: Salary $70k to $75k Annually

Essential Duties and Responsibilities:

• Hire, train, supervise, schedule and participate in in activities of events team alongside Executive Director of Operations including counseling, discipline, training and direction.
• Attend scheduled BEO meetings to understand equipment set ups, staging, lighting, linen, load-in and storage requirements for each event as well as to ensure any event changes are thoroughly communicated.
• Complete a general overview of day events and designate work responsibilities equally to staff.
• Manage and lead event service staff to ensure efficiency, quality, cleanliness, organization and proficiency.
• Work with receiving department to ensure all linen orders arrive in full. Make sure linen orders are placed after checking par levels of linens to insure over-ordering. Place daily Linen orders and rent lumber when necessary.
• Meet and greet clients the day of the event and assist in any of their needs.
• Create and Maintain a regularly scheduled cleaning program such as restrooms, floor care, hard cleaning, detail cleaning projects etc.
• Track and record completion of daily housekeeping through checklists and other such tools
• Develop and deliver effective housekeeping training and educate all event services and housekeeping staff on cleanliness, tidiness and hygiene standards.
• Assist in maintaining and controlling all housekeeping equipment
• Direct and manage all aspects of housekeeping such as scheduling, staffing and quality of cleaning
• Manage and lead the team members to ensure accurate set ups, venue cleanliness, organization and ultimately satisfied clients
• Manage rental linen ordering & storage process.
• Create weekly schedule for the Event team and complete payroll reports.
• Write up party reports for each event for future reference.
• Proactively manage AV Production load-ins and load-outs ensuring appropriate measures are taken to protect the building i.e. doors, walls, floors, carpet etc.
• Maintain ongoing communication with overnight team and work on the overnight shift throughout the year to increase knowledge of operation.
• Maintain communication with Banquet Event Manager during events to assist where necessary.
• Conduct performance evaluations of team members.
• Assist Executive Director of Operations with the direction and maintenance of cleanliness program
• Lead and provide hands on support for events staff which includes providing detailed task lists, following up on delegated projects and ensuring quality of work product. Set standards and prioritize work, setting daily, weekly, monthly preventative maintenance schedules

• Organize and conduct meetings in conjunction with Executive Director of Operations with the events team. Monitor team performance, product quality and production flow; foster continuous improvement where necessary.
• Order all linen and lumber. Ensure that par levels are inventoried, linen is ordered, linen is checked upon delivery and credit is received for unopened linen.
• Mange the load-ins, set-tips, production and tear-down for all events
• Meet with greet clients the day of the event and assist in any of their needs.
• Manage the weekly schedule for events team and handle payroll
• Attend weekly BEO meetings to ensure event changes are being thoroughly communicated to all appropriate personnel.
• Complete daily notes to be reviewed at weekly meetings including continuous problems, suggestions for increased efficiency and new ideas.
• Ensure that party reports are written for each event for future information.
• Supervise load- ins, set-ups and aim load-outs to ensure the Integrity of the building.\
• Work with sales team and client to determine power, lumber, staging, lighting, linen, load-in and storage needs.
• Communicate with Overnight Venue Operations staff
• Work closely with the Director of Banquet Services end Banquet Service managers to make sure events run smoothly.
• Open and Close facility as needed

• Enforce safety procedures and cleanliness standards throughout the facility.
• Special projects and assignments for continuous improvement.
• Maintains area in a clean condition at all times.
• Travel, as necessary, to different properties/venues
• Keep work area clean and well organized
• Attend and participate in all scheduled meetings and training sessions.
• Perform all reasonable requests by direct report as needed