We Are Committed to an Inclusive Workplace

At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.

How You Will Contribute

The Member Engagement Assistant supports the execution of strategic program and stewardship initiatives designed to deepen member involvement and build loyalty.

Specifically, you will:

• Implement, host, staff, and report upon general member programs, both virtual and onsite.
• Assisting with volunteer management and vendor management for annual fundraising events.
• Assist, coordinate, and participate in Young Friend Council meetings, stewardship events, and other initiatives.
• Staff the member lounge and work support programs and other offers related to the lounge.
• Track and report on program costs, attendance, and revenue.
•  Assist Assistant Manager with completing event ticketing and web forms for programs and distributing event memos and information across museum departments in a timely manner. Work to ensure up to date event availability and information on web and with frontline staff.
• Work with volunteer services, security, catering, special events and visitor services staff to achieve successful implementation of program logistics, including attending weekly event logistics planning and social media committee meetings.
• File and keep accurate records of events, invoices, RSVP lists, and samples of collateral.
• Perform other related duties as assigned.

Your background and experience include:

• Customer service experience
• Experience planning and executing programs preferred
• Exceptional organizational, problem-solving, communication, and writing skills
• Strong interpersonal skills, including the ability to create and maintain effective and cooperative work relationships
• Excellent attention to detail, and ability to plan ahead and meet deadlines
• Flexibility, creativity, and versatility to work both independently and collaboratively in a rapidly changing environment
• Proficiency in Microsoft Office

Position and Compensation Details

• The HOURLY RATE for this position is $16.75.
• This position is FULL-TIME, NON-EXEMPT, and 35 hours per week.
• This position is part of the AFSCME Local 397 bargaining unit.
• This position reports to the Assistant Manager of Member Engagement
• Physical requirements:
  • Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus
• COVID-19 vaccination required.
• Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

Institutional Requirements

• Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum, and protects and enhances its reputation and standing within the community of museums.
• Adheres to the museum’s code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest.
• Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum’s staff, volunteers, and audiences.
• Maintains confidentiality.
• Adheres to all museum protocols, procedures, rules, and policies.

Application Timeline

Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected.

What We Offer

Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to:

• Free general admission to the museum for you and your immediate family
• Discounted guest tickets for admission
• Discounts on gift memberships
• Special staff tours and presentations from our curatorial and conservation teams
• Discounts at the museum restaurant, museum cafés, and museum retail and online stores

We offer a comprehensive benefits package for employees* including:

• Medical, dental, and vision benefits
• Fully paid short-term disability insurance, long-term disability insurance, and life insurance
• Health savings or flexible spending account program
• Retirement savings program with museum match
• Paid vacation, personal days, sick days, and holidays

*Eligibility for certain benefits is based on a variety of factors including the employee’s regular schedule and tenure.