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Channel Program Manager
$130k-174k (estimate)
Full Time
1 Month Ago
Pharos Systems International Inc is Hiring a Remote Channel Program Manager
Position: Channel Program Manager
At Pharos, we celebrate diversity, inclusion, and innovation. We are a dynamic company that values openness, commitment, respect, and a bit of fun. As a leading player in the technology space, Pharos is riding the wave of a transformative era, especially in the migration of print IT infrastructure to the cloud. Our cutting-edge technology caters to large enterprises, and our impressive client base includes globally recognized companies.Role Overview:Pharos is seeking a Channel Program Manager to join our Sales team. The Channel Program Manager plays a vital role in maintaining strong relationships within our partner landscape. This position entails a diverse set of responsibilities focused on supporting our channel partners and the growth of Pharos through those partners. Key tasks include responding to various partner inquiries, creating quotes in alignment with the partner agreement, allocating Pharos resources to projects appropriately, and managing the day-to-day activities of channel support. Strong organizational & communication skills are essential in this role. The Channel Program Manager's role is crucial to the company's success as they act as the primary liaison between Pharos and its partners, ensuring seamless collaboration and maximizing opportunities for mutual growth and success.Pay Range: Base of USD$75,000-USD$80,000 per year and a bonus target of USD$10,000 per year. Location: Candidates must reside in the United States. Candidates in the Rochester New York, Las Vegas, or the Denver area will be given preference. Key Responsibilities:Support Channel partners in selling Pharos solutions:- Assist channel partners in understanding Pharos solutions, including features, benefits, and value propositions.
- Provide training, resources, and guidance to channel partners to effectively market and sell Pharos solutions.
- Develop training programs and resources to empower channel teams to become subject matter experts on Pharos solutions.
- Promote a culture of continuous learning and skill development within channel teams to enhance their ability to independently address customer needs.
- Develop compelling presentation materials that highlight the key features, benefits, and differentiators of Pharos solutions.
- Deliver presentations to channel partners and potential customers with confidence and clarity.
- Process orders and requests from partners in a timely and accurate manner.
- Coordinate with internal teams, such as Sales Operations and Customer Support, to ensure smooth order fulfillment and resolution of partner inquiries.
- Gather feedback from channel partners and customers regarding product performance and feature requests.
- Collaborate with Sales Engineering teams to prioritize product enhancements and communicate customer needs effectively.
- Work closely with Marketing teams to create marketing collateral, such as brochures, case studies, and presentations, tailored to the needs of channel partners.
- Assist in the development of targetedmarketing campaigns to generate leads and support channel sales efforts.
- Regularly solicit feedback from channel partners on market trends, customer preferences, and competitor activities.
- Analyze feedback to identify opportunities for improvement and inform strategic decision-making and product development efforts.
- Serve as a primary point of contact for channel partners, offering guidance and support on Pharos' internal processes, systems, and resources.
- Foster strong relationships with channel partners to enhance collaboration and maximize their effectiveness in serving customers and driving sales.
- Unshakable passion and aptitude for continuous learning.
- Proactively inquisitive, enjoys exploring new technologies.
- Independently directed and fearless in asking questions.
- Possesses an "overcome and adapt" mindset.
- Team-centric, adaptable, collaborative, and respectful with a degree of empathy.
- Builds trust while managing and controlling expectations and outcomes.
- Critical thinking and an analytical approach to troubleshooting and problem-solving.
- Ability to work independently as well as with coworkers, customers, and partners.
- Customer service attitude.
- Excellent written, verbal, and listening skills.
- 1-3 years of experience in channel management, partner relationship management, or a related role within the technology or software industry.
- Proven track record of successfully supporting channel partners in selling products or solutions.
- Experience developing and delivering presentations to channel partners and customers.
- Strong understanding of sales processes and the ability to manage orders and requests from partners effectively.
- Experience in gathering and analyzing feedback from to drive strategic decision-making and product development efforts.
- Familiarity with marketing principles and the ability to collaborate with marketing teams to develop targeted marketing materials and campaigns.
- Excellent organizational and communication skills, with the ability to build and maintain strong relationships with channel partners.
- Experience working remotely or in a hybrid work environment is a plus.
- Familiarity with CRM (Salesforce) software and other sales enablement tools is preferred.
Job Summary
JOB TYPE
Full Time
SALARY
$130k-174k (estimate)
POST DATE
03/03/2024
EXPIRATION DATE
05/28/2024
WEBSITE
pharos.com
HEADQUARTERS
West Henrietta, NY
SIZE
200 - 500
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The job skills required for Channel Program Manager include Collaboration, Presentation, Futures, Commitment, Customer Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Channel Program Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Channel Program Manager. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Channel Program Manager positions, which can be used as a reference in future career path planning. As a Channel Program Manager, it can be promoted into senior positions as a Project Manager Sr. - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Channel Program Manager. You can explore the career advancement for a Channel Program Manager below and select your interested title to get hiring information.
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