Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative to work at a warehouse. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who is bilingual in English and Spanish and has excellent communication skills.

Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products, services, and promotions
- Assist customers with placing orders, processing returns, and resolving any issues or concerns
- Maintain customer records by updating account information and documenting interactions
- Collaborate with other departments to ensure customer satisfaction
- Conduct data entry tasks to update customer information in the system
- Analyze customer feedback and provide suggestions for improvement

Requirements:
- Fluent in English and Spanish (multilingual or bilingual)
- Excellent phone etiquette and communication skills
- Strong problem-solving abilities and attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and computer skills
- Previous experience in sales or customer service is preferred but not required
- Must be located in Pooler

-Must have experiecne working at warehouse

Join our team of dedicated professionals who are committed to providing outstanding customer service. Apply today to become a valuable member of our Customer Service Representative team!

Job Type: Full-time

Pay: From $18.00 per hour

Experience level:

• 1 year

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Work Location: In person