2 Customer Service Scheduling Specialist Jobs in Pooler, GA
St. Joseph's/Candler is Hiring a Customer Service Scheduling Specialist Near Pooler, GA
- Position Summary
- Under the direction of the Physician Office Practice Manager and within established organizational and departmental policies and procedures, responsible for performing a variety of support duties requiring a comprehensive understanding of all scheduling procedures as well as medical knowledge sufficient to support the Practice. The Customer Service Scheduling Specialist will practice excellent phone etiquette and maintain open communication with all providers and staff in the assigned practice. Ensures accurate scheduling, re-scheduling and cancellations of all patient appointments for assigned providers. Must be able to create new patient profiles and update current patient demographics. Follows directions closely and works well with team to meet providers needs and scheduling preferences. Completes daily reports with notes on unusual circumstances or calls and turns in promptly for manager to review or act on as needed. Understands the importance of the role, the accuracy needed and of being a representative and voice of St. Joseph's/Candler Medical Group.
- Education
- High School Diploma - Preferred
- Experience
- 1-2 Years Administrative and/or Call Center experience - Required
- 1-2 Years Healthcare environment or Physician Practice office - Preferred
- License & Certification
- None Required
- Core Job Functions
- Answer patient phone calls and promptly schedule appointments as requested by the patient.
- Assist patients with other requests made during the phone call.
- Create new patient profiles when making new patient appointments.
Job Summary
Full Time
Hospital
$40k-52k (estimate)
05/12/2024
06/09/2024
sjchs.org
SAVANNAH, GA
100 - 200
2019
EDWENA FILLERS
$10M - $50M
Hospital
Related Companies
About St. Joseph's/Candler
St. Josephs/Candler of Savannah, Georgia is a national Magnet-designated facility for nursing excellence, with a focus on the latest technologies and research. Its comprehensive network includes centers of excellence for oncology, cardiovascular, neurosciences, womens and childrens services, orthopedics and a variety of other disease specialties. SJ/C's Nancy N. and J.C. Lewis Cancer & Research Pavilion is one of only 16 original health systems selected as part of the National Cancer Institute's Community Cancer Centers Program, bringing the latest clinical trials and treatments to local commu...nities. Comprised of two of the oldest continuously operating hospitals in the United States, St. Josephs Hospital (1875) and Candler Hospital (1804), this not-for-profit health system serves 33 counties in southeast Georgia and the South Carolina Low Country and is the largest and only faith-based institution in the region.
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