12 Member Service Representative Jobs in Pooler, GA
Geovista Federal Credit Union is Hiring a Member Service Representative Near Pooler, GA
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
The main focus of this position is to provide excellent service to our members while performing transactions on the teller line.
Primary Duties and Responsibilities:
- Receives and processes financial transactions including deposits, withdrawals, check cashing, loan/credit card payments and advances, cash advances, issuing savings/cashier's checks and money orders, and redeeming savings bonds.
- Performs member account maintenance.
- Must be familiar with Credit Union policies and procedures in order to effectively follow security procedures, handle/direct problems, complaint and special situations.
- Personally maintains a balancing record in accordance with the teller balance standards.
- Initiates conversations with members to determine their financial needs, cross sells Credit Union products and services.
- Provide exceptional member service with all member interactions.
- Other duties as assigned.
Problem solving skills, as well as the ability to travel if asked to fill in at another branch, based on need. Ability to sit or stand for extended periods is also required.
Required Experience:
- High school diploma or equivalent.
- Minimum experience of 1 year in financial or retail sales environment that involves cash handling, customer service and sales.
- Attention to detail and basic math and number sequencing aptitude.
- Demonstrate good judgement in order to evaluate identities, accounts, checks and currency.
- Ability to communicate with members and others at all levels of the Credit Union, in written and verbal formats.
- Working knowledge of Microsoft Word, Excel and Power Point software applications.
- Ability to maintain confidentiality and professionalism.
- Salary based on experience
- Must be able to pass background check
31322
Job Summary
Full Time
Banking
$33k-40k (estimate)
05/11/2023
07/07/2024
geovistacu.com
RICHMOND HILL, GA
50 - 100
1964
K WILLIAMS
$5M - $10M
Banking
Related Companies
About Geovista Federal Credit Union
Geovista Federal Credit Union is a financial services company based out of 111 E Hendry St, Hinesville, Georgia, United States.
The job skills required for Member Service Representative include Customer Service, Cash Handling, Problem Solving, Credit Card, Confidentiality, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
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Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
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Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
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The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
01/03/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
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Building member relationships through quality service experiences.
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Process service requests and create authorizations to communicate transportation details to partners.
01/31/2022: Atlanta, GA
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
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Provided great member service that reflected on repeat and referral members.
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Step 3: View the best colleges and universities for Member Service Representative.
