Senior Product Manager, App Builder Services 

The Challenge

We are seeking a Senior Product Manager to join our dynamic and collaborative Product Organization and lead the charge for developing and optimizing our platform services within our Trust Intelligence platform. As a key player in our product management team, you will be instrumental in defining the strategic direction, driving innovation, and ensuring the success of our platform services.

Your Mission

We are seeking an experienced and dynamic Senior Product Manager to lead the development and enhancement of our App Builder platform services. This platform serves as a critical component in building innovative solutions for various use cases, including privacy management, GRC, data discovery, ESG program management, consent and preferences management, and more. The ideal candidate will bring a strong background in product management, a deep understanding of assessment automation technologies, risk management platforms, and survey tools, and a passion for driving product excellence.

Responsibilities include:

• Product Strategy and Vision: Define the vision and strategy for the Assessment Automation Platform, aligning with overall company goals and market trends.
• Product Lifecycle Management: Lead the end-to-end product lifecycle, from concept to launch, ensuring timely delivery of high-quality solutions.
• Stakeholder Collaboration: Collaborate with cross-functional teams, including engineering, design, sales, and marketing, to drive product development and meet business objectives.
• Market Analysis: Conduct market research to identify customer needs, market trends, and competitive landscape, translating findings into actionable product strategies.
• Roadmap Development: Develop and maintain a detailed product roadmap, prioritizing features based on customer feedback, business impact, and strategic goals.
• Requirements Gathering: Work closely with customers, sales, and customer success teams to understand user needs and gather requirements for the Assessment Automation Platform.
• Usability and User Experience: Collaborate with design teams to ensure a user-friendly and intuitive experience, conducting usability testing and incorporating user feedback into product enhancements.
• Technical Understanding: Develop a deep understanding of the technical aspects of the Assessment Automation Platform, collaborating closely with the engineering team to deliver scalable and reliable solutions.
• Quality Assurance: Work with QA teams to define test plans and ensure the delivery of high-quality products.
• Analytics and Metrics: Establish key performance indicators (KPIs) and use analytics to measure the success of the Assessment Automation Platform, iterating based on data-driven insights.
• Customer Advocacy: Act as a customer advocate, representing their needs and ensuring that the Assessment Automation Platform addresses real-world challenges.

You Are

A subject matter expert for assessment automation and risk management platforms, who can exercise independent and sound judgement. Drives continuous improvement through effective communication, conflict resolution, and problem-solving. 

• Demonstrates a keen appreciation for diverse perspectives within teams and values the input of all members. 
• Possesses excellent verbal and written communication skills, adept at engaging stakeholders at all levels. 
• Champions a customer-centric mindset and excels in translating customer needs into actionable product development. 
• Empathizes deeply with customer needs and experiences. 
• Demonstrates robust organizational capabilities. 
• Exhibits exemplary communication, interpersonal, analytical, and problem-solving skills. 

Your Experience includes

• Bachelor's degree in Computer Science, Engineering or related technical or business field
• 6 - 8 years of relevant experience in an enterprise software development environment
• 4 years of experience as a Product Manager 
• Experience managing product roadmaps and document goals and themes, for more than one product in a product pipeline 
• Experience with no-code / low-code app development platforms or user interface builders.
• Proven ability to develop product strategies and effectively communicate recommendations to executive management
• Proven track record of managing all aspects of a successful product throughout its lifecycle 
• Experience planning for "end of life" in product and leading EOL processes across stakeholders 
• Experience contributing to technical debt planning and automation backlog
• Recent experience using an Agile/Scrum methodology to build world class software
• Strong problem-solving skills and the ability to know when it's necessary to roll up one's sleeves to get the job done 
• Skilled at working effectively with cross functional teams, and influencing conversations to drive positive outcomes for the product and the business 
• Excellent written and verbal communication skills

Extra Awesome

• Platform Product Management experience in a larger organization (>2,000 employees) 
• Product Management experience with GRC Risk Management platforms and/or survey tools