Overview
We are One Workplace. We believe that people with a purpose need great spaces to perform their best work. We think big but work small, innovate through relentless curiosity, and treat each other – and our clients – like family. Over the past 70 years, we haven’t forgotten who we are, and we’ve never stopped changing. From big city skyscrapers to the west coast's premier universities and medical facilities, we design insightful work spaces with the latest technology to provide our clients an environment that embodies their image and encourages success. Our drive and dedication to providing our clients with innovative spaces and solutions has helped us expand our footprint, and now it is time to expand our team.
One Workplace is committed to the development of empathetic leaders, diversification of talent and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.
Compensation range: $95,705.35K - $107,377.54K/Annually
OWP Benefits:
- 15 days of PTO
- 9 Paid holidays
- Medical/Dental/Vision Insurance
- Profit Sharing
- 401k Employer Match
- Wellness App with reimbursement of up to $500/year
Position Summary
Location: Santa Clara, CA (hybrid in office/on-job sites 3 days a week)
Hours: Day shift Monday - Friday
Functions as the primary client contact to ensure accurate and timely delivery, installation and overall successful project completion and customer service. Will also manage sub-contractors, billing and labor tracking to ensure profitability
Responsibilities:
- Act as main point of contact for the customer for all project communications during the project process.
- Develop work plan, schedules, and logistics, and organize deliveries based on overall project parameters, project schedule and scope, and customer goals.
- Serve as single point of contact and coordinate with all third-party firms (Architecture & Design firms, contractors, cabling vendors, building managers, electricians, and other trades, client’s facility managers, and IT groups, movers, etc).
- Maintain detailed project documentation of key project decisions and customer/project requests/revisions.
- Provide timely and formal written communication throughout projects and disseminate all critical information to clients and project teams.
- As needed, review plans and specifications for accuracy, completeness, and correctness, and correct product application prior to order placement.
- Plan and supervise product delivery and installation, including performance of work, installation administration, and timeliness of task completion.
- Conduct final walk through with required parties, develop and resolve open issues/punch list, and complete project close out documentation.
- Assist in establishing fees and producing professional, accurate quotations that protect the profit margin.
- Manages project hours to budgeted hours to ensure project profitability.
Qualifications:
Education/Experience
- Three year certificate from college or technical school; or three years related experience and/or training; or equivalent combination of education and experience.
- CAPM, PMP certification are preferred
Knowledge/Skills/Abilities
- Knowledge of construction, AV design, AV products, industry standard installation practices, building management and current workplace issues.
- Knowledge of all aspects of project management, including; account management, order preparation and management, installation, risk management, and contract billing.
- Very good product and technical knowledge, including applicable building codes, correct product applications, custom applications and pricing, price estimating and solicitation, and electricity and cabling requirements.
- Ability to read blueprints, conduct field verifications, site measurements and AV infrastructure/site surveys.
- Very good project estimation and budget management skills
- Must be extremely organized, with good time management skills and the ability to work independently with minimal guidance.
- Must be able to analyze and problem solve, even with significant ambiguity.
- Excellent verbal and written communication skills.
- Proficient in Microsoft office (Word, Excel and PowerPoint), Microsoft Project and PlanGrid or similar.
Working Environment
Regularly works with others face to face, over the phone and through email. Generally works in an office environment with moderate noise. Nature of work may require working off hours and significant time spent (50%) out of the office. Periodically works outside and may work around moving objects, dust and dirt.
If this sounds like the right opportunity for you, please apply with your resume today. We look forward to connecting with you!