Overview

Shoreham Hotel

Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls.

Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one’s career into various areas of the hotel including leadership roles. The Omni Shoreham Hotel associates consistently rank their place of employment as one of the Best Places to Work by the Washington Business Journal and scored the hotel with the highest ever results on the Associate Engagement Survey in 2012.

Associates at the Omni Shoreham Hotel are proud of being a true part of an extended family and many have spent their entire careers within the hotel, some with over 4 decades of service! We celebrate these milestones and as well as many other successes on a monthly basis during our all associate rallies, “Hibiscus Huddles, “in honor of our company logo.

Job Description

The Senior Catering Sales Manager will creatively solicit events such as weddings, galas, corporate and association events and social parties in order to exceed revenue goals through active solicitation.

Responsibilities

• Direct selling in the Greater Washington, DC stand-alone catering events market
• Communication with clients prior to events to initiate, negotiate, and close contracts for all catered events
• Achieve and exceed monthly catering booking goals
• Responsible for detailing all events contracted within the Catering department including Banquet Event Orders and Resumes
• Effective client communication after the event to ensure repeat bookings
• Update and increase the number of potential new client accounts through active prospecting
• Development of profitable menus
• Maximize Catering revenues wherever possible and minimize erosion of check averages from price-sensitive groups
• Efficient communication of client expectations to all operational departments
• Coordinate Catering support services (flowers, entertainment, linens, china, decorations, A/V, etc.) to provide complete client satisfaction
• Coordinate with the appropriate areas in the hotel to resolve any issues, complaints, and problems to ensure customer satisfaction
• Maximize Catering revenues wherever possible and minimize erosion of check averages from price-sensitive groups.
• Communication of function-arrangement to all responsible hotel departments.
• Physically double-check all function arrangements against specifications of client. Correct where necessary.
• Update and increase client prospects through active prospecting
• Maximize revenues for the hotel through up-selling techniques.
• Other duties as assigned by Director of Sales and Marketing

Qualifications

• Minimum of 5 years hotel sales / catering experience in an upscale / luxury environment 
• Knowledge of the operations of the hotel industry.
• Experience with booking weddings and managing leads through popular wedding websites e.g. Wedding Wire / The Knot
• Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed. 
• Both written and verbal communication skills
• The ability to demonstrate warmth and empathy when engaging with others. 
• Must have proven selling, negotiating and presentation skills. 
• Requires knowledge of advanced sales techniques. 
• Highly developed customer service skills with strong attention to detail.
• Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred. 
• The ability to delegate, effectively train and coach 
• Must be able to work a flexible schedule including nights, weekends and holidays.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.