Join us at OMNI Cart Services for a rewarding career as one of our Office Assistants!

We are looking for either a FULL-TIME or PART-TIME person.

OMNI Cart Services, Inc. was founded over 40 years ago in Northeast Ohio. Since then, we've been expanding our operations, including employing associates in 11 states.

Our Service Technicians and Foremen in the field clean, inspect, and repair shopping carts and other backroom equipment for supermarkets and retail stores.

We are known for our quality work and excellent customer service and are looking for individuals who will be a part of our team and maintain our standards.

As one of our Office Assistants, you will be responsible for providing support to our field technicians as well as our internal team here at our corporate office in Mentor, Ohio.

Standard Operating Hours : 7 AM to 3 : 30 PM, Monday through Friday.

Core Responsibilities include but are NOT limited to :

• Communicating with store management daily to schedule service appointments, manage cancelations and rescheduling of technician services, and conduct follow-up calls to gather feedback to ensure satisfaction with OMNI Cart's field team;
• General clerical duties such as answering and routing calls and emails, performing accurate data entry tasks, and maintaining databases with customer information;
• Distribute and track monthly paperwork to be completed by field employees, ensuring all required documentation is submitted in a timely manner;
• Undertake special projects and assignments as delegated by management, such as providing executive assistant support when requested and coordinating travel or maintenance arrangements (preventative, routine, or emergency) for the field;
• Assisting our sales department with calls to potential customers.

Minimum qualifications :

• High School Diploma - or the equivalent (for example, GED)
• Proven experience in an administrative role. 1-3 years of previous office support work preferred.
• Ability to coordinate with others within the office to maintain a consistent workflow, working collaboratively with all internal and external stakeholders.
• Strong organizational, time management, and multitasking skills.
• Self-motivated and resourceful
• Excellent attention to detail.
• Outstanding customer service skills, both verbal and written.
• Proficiency in basic office software.
• Reliable and punctual with a strong work ethic.

Bring Your Skills and We'll Provide :

• Medical, Dental, and Vision coverage, available to you and your dependents
• Life Insurance
• Holiday pay - 7 holidays per calendar year
• 401(k) Retirement Plan with a company match

OMNI Cart Services, Inc. is an equal-opportunity employer. The agency does not discriminate in its employment decisions against individuals on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, disability, age, marital status, family / parental status, income, political beliefs, or any other characteristic protected by federal, state or local law.

Last updated : 2024-04-27