We are in search of a leader that will help create other leaders.

The Office Manager manages the operations of their dental practice in an efficient manner and leads in the development of their staff, while exceeding patient expectations and an expected level of profitability.

Responsibilities:

• Work in concert with HR Department to post and recruit for all open positions
• Interview, hire and train all team members
• Arrange coverage in office due to staff PTO and open positions
• Maintain timely and accurate training checklists for each new hire as well as each tenured team member
• Partner with the Regional Director and HR Department to handle personnel situations, needs and evaluations
• Process and submit office payroll to Payroll Department
• Drive production, revenue and collection to achieve daily, monthly and annual goals
• Lead the Morning Huddle each morning & monthly team meeting
• Ensure all provider schedules are filled to capacity to maximize office productivity
• Resolve patient concerns and negative reviews in a professional and timely manner
• Maintain compliance with our practice’s policies, procedures, objectives, mission and values

Requirements/Education:

• Combination of education/experience normally represented by an associate or bachelor’s Degree in a Business-Related Field
• Experience: 2-4 years of prior experience within a management/customer service position
• Must have strong skills using Microsoft Office products
• Must be able to read, write, speak, and communicate friendly and effectively
• Must possess the ability to make independent decisions when circumstances warrant such action
• Must have excellent listening skills and the ability to ask probing questions
• Able to effectively and professionally manage multiple priorities and adapt to change within a fast-paced environment

Job Type: Full-time

Pay: $43,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Euclid, OH: Relocate before starting work (Required)

Work Location: In person