POSITION TITLE: Adult Program Manager

REPORTS TO (TITLE): Director of Social Services

DESCRIPTION OF POSITION:

Assists the Director of Social Services with oversight in treatment program planning, case management, legal and hearing coordination, and evaluation of the effectiveness of clinical services and discharge planning for Adult Inpatient social services employees.

KEY RESPONSIBILITIES:

· Audit charts to ensures compliance with all treatment plan requirements including weekly review and updates with the patient (indicated by patient signatures, initials and dates that each review is completed).

· Research, develop, review, and modify programming curriculum and all programmatic services to ensure trauma-informed and strength and evidenced-based practices are being implemented. This includes, but is not limited to: group curriculum, milieu management, behavior modification strategies, reinforcement schedules, etc.

· Manages clinical and case management staff workload, prioritizing work assignments, evaluating performance, interpreting and enforcing policies and procedures, resolving issues and working with HR to administer disciplinary action when required.

· Attends treatment team daily to address any difficult situations and barriers to treatment that arise and support staff with radical problem solving for safest treatment outcomes in the best interest of the patient.

· Supports with safety planning and facilitate behavior planning for adults who need structured support both in the hospital setting as well as aftercare in the home setting.

· Participates in weekly meetings with Director of Social Services and/or Director of Clinical Services to provide program updates.

· Provides Clinical Supervision for Associate-level clinicians, Licensed Therapist will schedule weekly supervision meetings (individual, triadic, or group) and follow CA BBS Clinical Supervision Guidelines.

· Provides Clinical Supervision for Associate-level clinicians, Licensed Therapist will review, audit, and monitor clinical documentation (assessments, treatment plans, progress notes, etc.) and will sign off on documents as the designated licensed supervisor.

· Provides Clinical Supervision for Associate-level clinicians, Licensed Therapist will provide weekly communication and updates to Director of Social Services and/or Director of Clinical Services regarding individual professional development and learning objectives for Associate-level clinicians as it pertains to their scope of practice and job expectations.

· Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.

· Collaboratively works with Adolescent Program Manager to address administrative needs.

· Problem-solve clinical service needs when gaps/problems arise and address patient/parent grievances within the program.

· Maintains effective working and professional relationships and communications with internal, external customers and across multi-disciplinary teams.

· Acts as a liaison to the county providers, family members, and community resources pertain to the treatment of the patient and discharge/aftercare planning to ensure continuity of care for ongoing mental health support.

· Participate in onboarding training for all new adult clinicians and case managers.

· Provide on-going staff training opportunities & constructive feedback/suggestions to improve job performance. Participate in all-staff meetings to ensure staff and program adherence to policy, procedure, and regulations.

· Ability to clearly summarize pertinent clinical information via written correspondence and medical record documentation in a timely manner

· Consult on and take on difficult cases when necessary.

· Provide group facilitation training to adult clinicians, therapists, and counselors and facilitate process and psychoeducational groups to cover any absences as needed.

· Facilitates assessments, master treatment planning and reviews, safety WRAP planning in collaboration with adult patients and their identified supports.

· Upholds the Organization's ethics and customer service standards.

· Cover in the absence of Director of Social Services.