79 Customer Care Specialist Jobs in New York, NY
NEW YORK SHUK is Hiring a Customer Care Specialist Near New York, NY
Job Description
COMPANY DESCRIPTION
New York Shuk is a Brooklyn-based maker of handcrafted Middle Eastern pantry staples. Our products are an important part of our personal story - they represent our mission to keep our culinary heritage alive, while also giving home cooks the tools and inspiration to cook more deliciously for their family and friends. New York Shuk has been featured in the New York Times, Wall Street Journal, Bon Appetit, Food & Wine and more.
For more information, please visit nyshuk.com and @nyshuk on Instagram.
JOB DESCRIPTION
New York Shuk is seeking a Full-Time Sales Customer Care Specialist. This role provides the opportunity to play an instrumental role in the daily operations a fast-growing company.
Responsibilities:
Manage Customer Service correspondence for website & wholesale customers. We believe in old fashioned hospitality and aim to transform potential customer issues into incredible experiences.
Manage orders from beginning to end (ex. entering in the system, monitoring through delivery, troubleshooting).
Provide Office Support, including invoicing, maintaining regular reports, managing office sample inventory, etc.
Contribute to and lead special projects on an ad hoc basis
Skills and Experience Required:
1 years of professional experience
Proficiency in G Suite and Microsoft Office, particularly Excel and Google Sheets. Knowledge of Quickbooks and/or Squarespace is a plus
Strong communication (written and verbal) skills and ability to collaborate with internal and external parties.
Has exceptional project management skills, ability to meet deadlines, excellent follow-up skills; is self-directed, independent, detail-oriented, excellent follow-up skills.
The Ideal Candidate:
We are looking for someone who is as passionate about our mission as we are. If you have a can-do attitude, hustle mentality and LOVE food (you read about it, talk about it, cook when you can, and strive to always learn more.) then we want you on our team.
This is a full-time role, with huge room for growth and will operate from our office in Brooklyn, NY (not a remote position).
To apply, please submit your resume to ruby.saenz@nyshuk.com with the subject line: Full-Time Customer Care Specialist and let us know why you think you are the right person for this position.
Job Summary
Full Time
$48k-60k (estimate)
05/02/2024
05/20/2024
The following is the career advancement route for Customer Care Specialist positions, which can be used as a reference in future career path planning. As a Customer Care Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Specialist. You can explore the career advancement for a Customer Care Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Specialist job description and responsibilities
Analyze customer complaints and provide appropriate corrective actions.
01/14/2022: Sumter, SC
Assist directly or route customers to the appropriate personnel for assistance.
02/25/2022: Tuscaloosa, AL
Ensure to provide excellent customer service through phone, e-mail, chat, etc.
02/28/2022: Raleigh, NC
They are responsible for responding to the escalated tier of customer calls and quality assurance measures.
01/07/2022: Buffalo, NY
As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.
03/06/2022: Brownsville, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Specialist jobs
A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.
12/17/2021: Milwaukee, WI
Aside from the skills, customer care specialists should also have emotional strength.
02/02/2022: Santa Maria, CA
Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
12/17/2021: Boca Raton, FL
Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.
03/13/2022: San Antonio, TX
Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.
01/30/2022: Terre Haute, IN
Step 3: View the best colleges and universities for Customer Care Specialist.
