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At New York Blood Center, one of the most comprehensive blood centers in the world, our focus is on cultivating excellence by merging cutting-edge innovation with diligent customer service, groundbreaking research, and comprehensive program and service development. Join us as we work towards meeting and exceeding the growing needs of our diverse communities, further our lifesaving strategic goals in a rapidly changing environment, and expand our impact on the local, national, and global communities we serve.
Responsibilities:The Technical Support Analyst position provides customer support in the areas of computer operations, computer repair, user and desktop support (hardware and software), and helpdesk. This involves utilizing computer equipment, software and diagnostic tools to perform a broad range of customer assistance, production job processing, equipment maintenance and repair, and computer operations assignments.
Education:
Bachelors Degree in a business, math or computer related field. Experience may be substituted for some technical education.
Experience:
Qualified candidates must have three (3) years directly related experience, including installing and supporting workstations in a Microsoft Windows environment.
Licenses:
Drivers License Preferred
Knowledge
Skills
Abilities
For applicants who will perform this position in New York City or Westchester County, the proposed annual salary is $70,000.00 p/yr to $78,000.00 p/yr. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicants skills, job-related knowledge, and experience.
Unless otherwise specified, all posted opportunities are located in the New York or Greater Tri-State office locations.
Full Time
$72k-90k (estimate)
04/26/2024
05/09/2024
nybloodcenter.org
BLUE SPRINGS, MO
1,000 - 3,000
1964
NGO/NPO/NFP/Organization/Association
LISA WINGER
$200M - $500M
Ancillary Healthcare
The following is the career advancement route for Technical Support Analyst positions, which can be used as a reference in future career path planning. As a Technical Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Analyst. You can explore the career advancement for a Technical Support Analyst below and select your interested title to get hiring information.