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Company:
Global Law Firm
Overview:
As the Tech Support Team Lead, you orchestrate a seamless flow of technical support within a dynamic environment. Your role involves guiding a tech support team through incident resolution, service requests, hardware management, and network maintenance. Serving as the knowledge hub, you solve issues, escalate complex issues, ensure adherence to policies, and optimize service levels. Collaborating closely with the Tech Support Manager, you foster efficiency and drive improvements. With your exceptional problem-solving skills and knack for leadership, you uphold our commitment to exceptional customer service.
Day to day:
Full Time
$132k-169k (estimate)
04/13/2024
06/12/2024
silversearchinc.com
Paramus, NJ
100 - 200
The job skills required for Technical Support Lead include Problem Solving, Leadership, Technical Support, Troubleshooting, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Lead. Select any job title you are interested in and start to search job requirements.