ABOUT THE NATIONAL HOCKEY LEAGUEFounded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world, and is one of the major professional sports leagues in the United States and Canada. With more than 600 employees across offices in New York, Toronto and Montreal, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey to celebrate fans of every race, color, religion, national origin, gender identity, age, sexual orientation, and socio-economic status. At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone – and inclusion belongs on the ice, in the locker rooms, boardrooms and stands.
SUMMARY
As a key member of the Information Technology department, this individual will be responsible for managing and delivering small to mid-size project(s) with some oversight. They will work collaboratively with other employees across the league, teams and outside vendors in addition to beginning to develop leadership skills through coaching.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Project Management
Initiation:
- Assist with vendor selection by identifying key requirements, scheduling demonstrations, and documenting feedback for vendor evaluation
- Assist IT leadership with developing project budgets, forecasting costs, and tracking actuals
- Develop strong understanding of essential business needs and processes to define project scope and objectives
Planning:
- Develop plans for project and organizational change focused on attaining scope and business objectives
- Interview business owners and subject matter experts. Document detailed business requirements and process flows (As Is & To Be)
Execution:
- Conduct status meetings with project team including preparing agenda’s, status reports, and stakeholder presentations
- Monitor deliverables and timelines while simultaneously managing risk to ensure projects are on-time and meet business objectives
- Identify and document risks, decisions, issues, and actions, escalating and communicating to senior leadership when appropriate
- Obtain stakeholder sign-off / approval on specifications, testing, and deployments
- Collaborate and build community with technical teams and solution architects in designing optimal solution that meets business objectives
- Ensure technical team members have a clear understanding of business needs and processes
Closure:
- Provide project implementation support and post-implementation support through successful handoffs to business owners
- Complete all operational documentation to handover to the ServiceDesk to ensure appropriate post-launch support is available
- Assist with development of DR/BC process definition and develop SLAs and target recovery times to ensure performance meeting business expectations
IT Application Owner:
- Coordinate patch or upgrades of assigned applications. This includes required timelines, defining scope impacted, and oversight of testing
Other Key Responsibilities:
- Provide input to prioritization of projects based on business needs
QUALIFICATIONS
- Capable of working with minimal supervision, prioritizing tasks across multiple projects/requests
- Good understanding of technical concepts with demonstrated ability to learn and embrace new and changing technologies, applications, and solutions
- Highly organized with strong follow-through and a keen attention to detail
- Able to apply an effective set of decision-making processes and analytical tools to guide group and individual decision making
- Analytical skills with the ability to think critically and develop creative solutions to business issues
- Excellent verbal and written communication skills a must, with the ability to communicate with all levels of stakeholders across the organization and across technical and non-technical disciplines
- Develop and maintain effective relationships business owners and project team members
- One to three years of hands-on experience as a Project Manager, Business Analyst or Project Lead
- Bachelor’s degree from 4-year university or equivalent experience
- Proficiency with Microsoft PowerPoint, Excel, Word, Project
- Proficiency with Visio or other workflow/process mapping tools
The NHL offers U.S. regular, full-time employees:
Time to Recharge: Utilize our generous Paid Time Off (PTO) to focus on your well-being and ensure a healthy work/life balance. PTO includes paid holidays, vacation, personal and sick days, plus an extra day off for your birthday.
Ability to Focus on your Health: Along with competitive salaries, the NHL offers comprehensive health benefits to employees and their eligible dependents effective on their first day with us – there is no waiting period. The NHL subsidizes a large portion of the health benefits costs, therefore your cost for medical, dental and vision coverage is minimal.
We also offer our employees and members of their household access to our Employee Assistance Program (EAP) to support mental, physical, and financial health. In addition, employees have access to a digital wellness resource designed to improve health and happiness through courses in sleep, movement, and focus. These services are confidential and at no-cost to our employees.
Childcare Leave: Because your family is the NHL family, employees are offered comprehensive Childcare Leave to welcome your new addition. The primary caregiver to the child is entitled to up to 12 weeks of paid Childcare Leave, at full pay, following the birth, adoption, or placement of a child.
Employees that are not the primary caregiver to the child are entitled to up to 6 weeks of paid Childcare Leave, at full pay, which must be taken within the first 6 months following the birth, adoption, or placement of a child.
Confidence in your Retirement Goals: Participate in the NHL’s Savings Plan which includes a 401K(pre-tax and Roth options) plus non-elective (employer) contributions to keep your retirement goals on track.
A Hybrid Work Schedule: The NHL recognizes the value of flexibility in work locations/schedules to help our employees balance work/life priorities. Hybrid work schedules are available for a majority of our roles.
Our New Headquarters: Our new, state of the art, offices are located at One Manhattan West in Hudson Yards. When you’re in the office, you can conduct meetings in one of our high-tech conference rooms, have lunch with a view or play in the game room. Employees can also enjoy New York’s newest neighborhood that is home to more than 100 shops, culinary experiences, and public artwork.
A Savings for Commuting: Participate in the NHL’s pre-tax commuter benefit plan whichhelps offset the financial cost of traveling to and from our office.
NHL Partner Rates: Unlock exclusive pricing from our Partners that include savings on travel, consumer goods and services, plus the NHL Store.
Life at the NHL: In your first few days, you meet with your new teammates and the HR Team. You have the opportunity to learn more about the NHL and our workplace culture. Employees are invited to play hockey during our Tuesday Night Skate at Chelsea Piers, join our Employee Resource Groups and more. You are a part of our team and we encourage you to be your authentic self, adding to our dynamic workplace culture.
SALARY RANGE:
$80-100K
Actual base pay for a successful candidate will be determined based on a variety of job-related factors, including but not limited to: experience/training, market demands, and geographic location.
When applying, please be sure to include a cover letter with your salary expectations for this role. We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted. NO EMAILS OR PHONE CALLS PLEASE.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.