• Work with Business Development Managers, Sales, Field Application Engineers, and customers for rack system products’ project management
• Work cross-department to ensure customer satisfaction and drive for timely resolution of issues
• Work closely with Sales, Engineer, and Operation teams to understand business requirements and work with them to deliver the products, services, and results
• Familiar with rack systems management including server systems, switches, power distribution units, and network cables

• Collaborate with internal teams in regular meetings to review project status, identify challenges, and work toward solutions
• Define escalation paths on the projects and drive for on-time-delivery
• Make feature improvements to our existing application system(s) required to run our business
• Make efficiency enhancements to our existing process to eliminate redundancy and increase its effectiveness

• Up to 15% travel required

• Bachelor's degree or equivalent with a minimum of 2 years of experience in project management or program management

• Understanding the post-sales service support model
• Familiar with server, storage, switch, and datacenter related products is a plus
• Exceptional communication and presentation skills are a must, as the Project Manager will be required to effectively communicate with customers, suppliers, and internal teams regarding all aspects of onsite server rack installation support

$70,000 - $148,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.