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We’re growing quickly, and we’re looking for an experienced and customer-focused Customer Success Manager to join our Mid-Market team!
As a Customer Success Manager on our Mid-Market team, you will be focused on customer growth and retention. You should be excited about working in a fast-paced environment with a diverse range of agency and brand accounts including companies like Duolingo, Daily Harvest, CASETiFY, The Motley Fool, and Rare Beauty.
You will work closely with our sales, customer support, customer onboarding, and product teams.
Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
The base salary for this role is $70,000, with $90,000 in OTE. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.
Full Time
$118k-166k (estimate)
01/04/2024
06/30/2024
muckrack.com
NEW YORK, NY
50 - 100
2009
Private
GREGORY GALANT
$5M - $10M
Muck Rack is a PR platform that provides media relations and journalism solutions for enterprises.