We’re looking for a strategic and empathetic. Manager, Mid-Market Customer Success. to join our team and ensure our customers successfully adopt and renew Muck Rack year over year. Being successful on this team means advocating for customer needs, challenging convention through new ideas and solutions, and working together to create impact. As a Manager, Mid-Market Customer Success, you will work with a large volume of customers across your team’...
We’re looking for a collaborative and self-motivated. Senior Software Engineer, App Security. to join our quickly growing team and make a big impact. As a. Senior Software Engineer, App Security. on the Security Team, you’ll work closely with software engineers, product managers, and designers, to ensure that our infrastructure is secure. You’ll work on major technical projects with large data volumes, lead the building of new features, and help ...
We’re looking for an experienced and collaborative. Product Manager. to join our Search & Monitoring tech team who is primarily responsible for Muck Rack’s search and alerting experiences. Reporting to our Associate Director of Product, you'd join a 20-person Product team consisting of product managers, product operations, and product designers, all motivated to build a best-in-industry solution. As a Product Manager, you will work cross-function...
We’re growing quickly, and we’re looking for an experienced and customer-focused. Customer Success Manager. to join our Mid-Market team. As a Customer Success Manager on our Mid-Market team, you will be focused on customer growth and retention. You should be excited about working in a fast-paced environment with a diverse range of agency and brand accounts including companies like Duolingo, Daily Harvest, CASETiFY, The Motley Fool, and Rare Beaut...
Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories and demonstrate the unique value of earned media. Muck Rack's Public Relations Management (PRM) platform enables organizations to build relationships with the media, manage crisis risk and demonstrate PR's impact on business outcomes. Founder controlled, fully distributed, and grow...
We are seeking a product-oriented and results-driven. VP, Product Partnerships and Content. to spearhead our strategic partnerships efforts (including content & content licensing, social media and other types of data, and software integrations). As a key member of the executive team, you will be instrumental in driving our product strategy and execution by uncovering high potential partnerships and driving them from idea through execution.In this...
We’re looking for a collaborative and self-motivated. senior software engineer, full-stack. to join our quickly growing team and make a big impact. As a senior software engineer on the PRM Team, you’ll work closely with software engineers, product managers, and designers, to ensure that the content available to our customers meets their expectations. You’ll work on major technical projects with large data volumes, lead the building of new user fa...
We’re growing quickly, and we’re looking for a motivated and personable. sales development representative (SDR). to join our team and make a big impact. As one of our Strategic Accounts SDRs, you will own and research a list of named accounts to generate opportunities through outbound and inbound outreach. You should be excited about researching to find the most relevant contacts and engaging them through email, phone and LinkedIn (predominantly ...
Our customer base continues to grow and we’re looking for an analytical and curious. Customer Support Specialist. to join our team and make a big impact. As a Customer Support Specialist, you will be focused on ensuring that customers receive best-in-class service and have access to the help they need to be successful using Muck Rack. You’ll be a good fit for this role if you enjoy creating exceptional customer experiences, and helping customers ...
We’re growing quickly, and we’re looking for an ambitious, tech-savvy, and detail-oriented. Outbound Sales Development Representative. to join our team and make a big impact. As an Outbound SDR at Muck Rack, you will work closely with our sales team to generate opportunities through outbound outreach. You should be excited about working in a fast-paced sales environment where you'll be the first "face" of Muck Rack to prospective customers, repr...
