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Join a team of highly technical individuals in a fast-paced, challenging environment we are seeking a Service desk technician II that assess and optimizes the performance of our end-user IT systems and software. You will be analyzing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel. While at MRE, you will have the chance to support and improve our IT operations and help grow our technology customer base. To ensure success as a service desk technician II, you should exhibit sound knowledge of IT system analysis and experience in an IT support role. Candidates for this position should be self-motivated, hands on, and technically oriented with a demonstrated understanding of customer service and IT processes.
Requirements
Responsibilities
Full Time
$52k-64k (estimate)
05/31/2023
05/14/2024
mre.gov.br
Houston, TX
<25
The job skills required for Service Desk Technician II include Troubleshooting, Customer Service, IT Support, Service Desk, Problem Solving, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Technician II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Technician II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Technician II positions, which can be used as a reference in future career path planning. As a Service Desk Technician II, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Technician II. You can explore the career advancement for a Service Desk Technician II below and select your interested title to get hiring information.