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Customer Service Representative
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Mr. Greens Produce is Hiring a Customer Service Representative Near Austin, TX

Job Details

Job Location: Austin - Austin, TX
Salary Range: Undisclosed
Job Shift: Swing

Description

Mr. Greens Produce is hiring highly motivated Customer Service Representatives!

Apply Today! 

Must be Bilingual (English/Spanish)

Mr. Greens has proudly grown into one of the largest privately-owned produce distributors in Texas. With deliveries 365-days a year, 7-days a week and multiple runs per day, Mr. Greens has set the gold standard for service. Mr. Greens serves a large variety of clients, including restaurants, hotels, country clubs, caterers, grocery stores and retail outlets.

Summary:

Mr. Greens is looking for a highly motivated and dedicated Customer Service Rep. In this position, you will play a vital role in the Customer Service function of the company. The position is responsible for resolving escalated customer issues, working with clients and vendors to resolve concerns. Respond to any claims submitted by customers. Analyzing any errors committed and provide feedback for improving procedures.

Responsibilities:

  • Answer inbound calls from customers placing orders, inquiring about inventory, their orders placed, delivery times, etc.
  • Handle and carefully respond to all customer and sales inquiries via phone, email and chat
  • Provide excellent customer service
  • Aim to answer questions on the first call by being proactive in your customer service approach
  • Facilitate communication among customers, sales, transportation and warehouse.

Requirements:

  • Strong communication skills
  • Ability to multitask and work in a fast-paced environment
  • Strong attention to detail
  • Ability to prioritize based tasks based on deadlines
  • Working knowledge of Microsoft Office (Outlook, Word, Excel)
  • Ability to work independently and still be a team player
  • High School Diploma or GED preferred; or equivalent experience of a minimum of 2 years work history in a related field.
  • Must be fluent in English and Spanish.
  • Must be able to work weekends - Mid-shift and Night Shift available.

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Paid time off
  • Paid weekly

Qualifications


Job Summary

JOB TYPE

Other

SALARY

$29k-37k (estimate)

POST DATE

11/16/2022

EXPIRATION DATE

08/30/2023

WEBSITE

mrgreensproduce.net

HEADQUARTERS

Miami, FL

SIZE

<25

Show more

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