Overview:

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and assisting them with their inquiries and needs. This is an exciting opportunity to work in a fast-paced retail environment and contribute to the success of our company.

Responsibilities:

- Answer high volume phone calls during peak season

- Work with CRM Software

- Process customer transactions accurately and efficiently

- Maintain a clean and organized work area

- Work within Google Sheets and Excel

- Communicate effectively with customers and colleagues

- Handle customer complaints or concerns with patience and professionalism

Requirements:

- High attention to detail

- Must have dependable transportation and be on time

- Previous experience in customer service or high call volume atmosphere

- Knowledge of technology, electronics, wireless sales, or jewelry sales is a plus

- Basic math skills for processing transactions

- Excellent communication skills, both verbal and written

- Strong interpersonal skills to build rapport with customers

- Ability to work in a fast-paced environment and handle multiple tasks simultaneously

We offer competitive pay rates and provide comprehensive training to ensure your success in this role. Join our team today and become part of our dynamic customer service team!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Ability to Relocate:

• Austin, TX 78726: Relocate before starting work (Required)

Work Location: In person