100% onsite is in Newark,DE in person interview is required.
Our direct client has an opening for a Desktop Support rec 2656
This position is up to 12 months with the option of extension the client is located in Wilmington,DE
If you are interested, please submit the following:
YOUR CURRENT RESUME
YOUR HOURLY RATE
Interview: MS Teams Interviews - in person interviews may be required. Please indicate on the coversheet if your candidate is available for in person interviews.
100% On-Site
The Desktop Support Specialist provides day to day help desk support for the customer base of the Delaware Department of Justice. Responsible
for the diagnosis, troubleshooting and tracking of all computer-related incidents.
Responsible for escalating problems and incidents to designated level 2 and level 3
help desk support entities. Responsible for reporting incident status and system
outage notifications to customers, technical staff and applicable management
entities. Responsible for logging incidents and problem resolution activities into a
computerized tracking system. Responsible for maintaining a robust and accurate.
knowledge base repository. Responsible for providing hands-on PC and peripheral.
equipment troubleshooting, repair and installation support.
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