Job Details. General Summary. Ensure the highest possible levels of proficiency in the use of information systems through the development and delivery of a comprehensive training program and providing expert-level desktop and web application support to our employees. This role requires a deep expertise and training experience in core law firm applications, with an emphasis on the Litera product suite: Forte/Create, Styles/Numbering Schemes, DocXt...
Job Details. Applications Engineer. The Senior Engineer, Enterprise Systems is responsible for managing the ownership of configuration, deployment, management and administration of certain third-party enterprise systems, custom in-house applications/services, both on-prem and in the Cloud. The Senior Engineer, Enterprise Systems will provide technical leadership for the support and implementation (and upgrades) of those applications and their rel...
Job Details. Trial Support Technologist. SUMMARY. This role reports to the Trial Support Technology Manager in the Practice Support & Innovation group and has responsibility for providing technical support to legal teams during all phases of litigation with a primary focus on trial presentation. The ideal candidate will support a variety of Practice Support applications, including document review platforms, transcript management databases, trial ...
General Summary. Ensure the highest possible levels of proficiency in the use of information systems through the development and delivery of a comprehensive training program and providing expert-level desktop and web application support to our employees. This role requires a deep expertise and training experience in core law firm applications, with an emphasis on the Litera product suite: Forte/Create, Styles/Numbering Schemes, DocXtools, Compare...
Job Details. Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities. Provide first level contact and convey resolutions to customer issues. Properly escalate unresolved queries to the next level of support. Track, route and redirect problems to correct resources. Update customer ...
Job Details. Position Summary. The Data Analytics Developer is responsible for the development of analytical data structures, data visualization and reporting capabilities MS Power Platform. Work closely with IT senior management and key business stakeholders to translate complex business requirements into technical solutions. Principal Duties and Responsibilities. Manage the MS Power platforms and tools (Power BI, Power Apps, Power Automate) as ...
Job Details. Providing support to desktops, notebook systems, hardware, and customer related services. Providing assistance to end users for firm-approved applications using a variety of different methods. Those applications include: Microsoft Office, Outlook, Remote Desktop Services, VPN, and other applications as deemed necessary. Performing regular maintenance on PC equipment such as desktop and notebook computers, printers, monitors and perip...
