48 Call Center Agent Jobs in San Antonio, TX
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Mira commmatters is Hiring a Call Center Agent Near San Antonio, TX
About Us:
Mira Commmatters is a dynamic and innovative marketing agency specializing in strategic communication solutions for diverse clients. With a focus on creativity, technology, and collaboration, we empower businesses to amplify their brand presence and achieve their marketing goals effectively.
Job Overview:
We are seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for making outbound calls to potential customers, providing excellent customer service, and promoting our products and services. This is a great opportunity for individuals who are passionate about sales and enjoy interacting with customers over the phone.
Responsibilities:
- Make outbound calls to potential customers to promote our products and services
- Analyze customer needs and recommend appropriate products or services
- Upsell additional products or services to maximize sales opportunities
- Maintain accurate and detailed records of customer interactions in the database
- Follow company scripts and guidelines during phone conversations
- Meet or exceed daily, weekly, and monthly sales targets
Qualifications:
- Excellent phone etiquette and strong communication skills in English
- Ability to analyze customer needs and provide appropriate solutions
- Strong customer service skills with a focus on building rapport with customers
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficient computer skills, including experience with CRM software is a plus
We offer competitive compensation, ongoing training, and opportunities for career advancement. If you are enthusiastic, goal-oriented, and enjoy working in a dynamic team environment, we would love to hear from you. Apply today to join our Call Center Representative team!
Job Type: Full-time
Pay: $17.98 - $21.65 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to Relocate:
- San Antonio, TX: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$35k-45k (estimate)
03/22/2024
05/09/2024
The job skills required for Call Center Agent include Customer Service, Call Center, Products and Services, Communication Skills, Goal Oriented, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Agent positions, which can be used as a reference in future career path planning. As a Call Center Agent, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Agent. You can explore the career advancement for a Call Center Agent below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Agent job description and responsibilities
Call center agents are at the frontline of providing solutions to customers’ problems.
02/14/2022: Killeen, TX
Call center agents need a cache of polite phrases to use when talking with customers.
01/08/2022: Syracuse, NY
Call center agents not only listen to customer complaints, but they also process requests.
03/10/2022: Wilmington, DE
Make sure agents are aware of the call length and offer to call customers back so as to not keep them waiting.
01/23/2022: Danbury, CT
Manage difficult customer situations and transfer calls to appropriate persons when necessary.
01/22/2022: Altoona, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Agent jobs
A call center agent performs a number of functions that are more than just picking up calls.
12/21/2021: Riverside, CA
They are currently hiring for work at home call center agent positions.
01/13/2022: Indianapolis, IN
Learn to deal with angry customers.
02/07/2022: Oklahoma City, OK
Problem-Solving and Flexibility.
12/22/2021: Saint Paul, MN
Use a Calm Soothing Tone of Voice.
01/04/2022: Louisville, KY
Step 3: View the best colleges and universities for Call Center Agent.
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