60 Call Center Representative Jobs in San Antonio, TX
Acktinos, LLC is Hiring a Call Center Representative Near San Antonio, TX
### Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is an excellent opportunity for someone who enjoys helping others and has strong communication skills.
### Duties:
- Answer incoming calls from customers and provide assistance or information as needed
- Handle customer inquiries and resolve any issues or complaints in a professional and timely manner
- Utilize medical terminology to accurately communicate with customers regarding their medical needs
- Perform data entry tasks to update customer information in the system
- Collaborate with other team members to ensure efficient and effective customer service delivery
- Maintain a high level of knowledge about our products, services, and policies
### Experience:
- Previous experience in a call center or customer service role is preferred
- Familiarity with medical terminology is a plus
- Bilingual or multilingual abilities, particularly in Spanish, are highly desirable
- Strong communication skills, both verbal and written, in English and Spanish
- Excellent problem-solving skills and the ability to analyze customer needs
- Proficient in data entry and computer skills
If you are passionate about providing exceptional customer service and have the necessary skills and experience, we would love to hear from you. Apply today to join our dynamic team of Call Center Representatives!
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Job Summary
Full Time
IT Outsourcing & Consulting
$41k-51k (estimate)
03/11/2024
07/05/2024
acktinos.com
Austin, TX
<25
IT Outsourcing & Consulting
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The job skills required for Call Center Representative include Customer Service, Call Center, Problem Solving, Communication Skills, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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