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Michael Page International is Hiring an IT Operations Manager Near New York, NY
Job Details
We seek an IT Operations Manager, who will act as a Technical Delivery Manager in NYC.
This role involves providing escalated technical support across various IT infrastructure and end-user computing areas, including managing desktop, network and mobile devices, troubleshooting operating systems and applications, maintaining end-user devices, and implementing IT service management processes.
Client Details
A Wealth Management Firm known for its extensive range of financial products and services, including asset management, risk management, and advisory services.
Description
- Technical expertise in L2/L3 support for IT Infrastructure and End User Compute.
- Offer advanced assistance to the NY Service Desk team.
- Strong proficiency required in Managed Desktop and Mobile Device Management, including troubleshooting OS, apps, and policy deployments, with emphasis on Group Policy skills.
- Responsible for technical service delivery, Incident and Problem management, leveraging strong ITSM/ITIL skills within the NY IT Operations team.
- Demonstrated networking skills encompassing switches, routers, firewalls, VPNs, and WAN, supporting a medium-sized corporate environment.
Profile
- Proficiency in Windows 10, MS Office 365, Exchange Online, Microsoft Teams (including Teams Phone), and SharePoint.
- Expertise in video conferencing support (Teams), LAN and WAN networking, and network infrastructure (Cisco and Palo Alto routers, switches, firewalls, UPS units).
- Experience with VMware ESXi, Windows Server OS, Group Policy, DHCP, DNS, Active Directory, Citrix Virtual Apps & VPN, Intune for mobile device management, and security technologies including Carbon Black DLP, EDR, Application listing, and Email & Website Filtering (Forcepoint).
- Exceptional Incident and Problem management abilities, including proficient troubleshooting, effective communication (written and verbal), and support for on-site and remote users.
- Demonstrated confidence in servicing staff at all organizational levels, acting as a team player within the Service Desk team and across IFM IT, with a strong security awareness and proactive risk mitigation.
- Proactively manage Incidents and Problems to define the root cause and provide interim workarounds and permanent solutions.
Job Offer
This position offers great pay and benefits!
Apply today using the link and your resume will be reviewed within 24 hours!
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
Job Summary
Full Time
Business Services
$125k-157k (estimate)
04/20/2024
04/27/2024
michaelpage.com
NEW YORK, NY
500 - 1,000
1976
Product/Brand/Service
RICHARD VICKERS
$200M - $500M
Business Services
Related Companies
About Michael Page International
Michael Page provides permanent and contract based recruitment services.
The following is the career advancement route for IT Operations Manager positions, which can be used as a reference in future career path planning. As an IT Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Operations Manager. You can explore the career advancement for an IT Operations Manager below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Operations Manager job description and responsibilities
Operations managers oversee the organizational activities of businesses, government agencies, non-profit groups, and other organizations.
04/04/2022: Fort Myers, FL
They oversee numerous departments at once.
03/08/2022: Orlando, FL
Operations managers usually have to oversee almost every department of a business.
03/23/2022: Norfolk, VA
They are directly responsible for the production of goods or provision of services.
03/06/2022: Santa Fe, NM
Operations managers monitor every process and procedure, which might sound a little overbearing.
02/02/2022: Johnstown, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Operations Manager jobs
Be a realistic, but effective, communicator.
02/07/2022: Bradenton, FL
Communicate effectively with workers.
03/28/2022: Fort Worth, TX
Measure and communicate the right metrics.
03/11/2022: Lake Charles, LA
Proven work experience as Operations Manager or similar role.
01/20/2022: New Haven, CT
A successful operations manager needs to have a variety of skills.
02/19/2022: Baton Rouge, LA
Step 3: View the best colleges and universities for IT Operations Manager.
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