Founded in 1974, Community Access is a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, East Village Access—a PROS program, Peer-driven Crisis Respite Center, Adult Home Initiative and Assertive Community Treatment (ACT).

Department Overview

The property management department acts as the managing agent for (1) buildings that Community Access (CA) owns or controls; and (2) individual apartments in other buildings that are part of CA’s “scattered site” supportive housing programs. The property management department is responsible for lease maintenance, rent collection, property financial reports and compliance with government regulations (such as Low Income Housing Tax Credits, HOME, and Housing Trust Fund).

Position: Operations Manager

Work Location: Community Access Main Office, New York, NY

Wage: $70,000 to $80,000

Benefits: 3 weeks’ vacation, 5 personal days, 12 sick days and 11 paid holidays, summer flex hours, work anniversary, comprehensive medical and dental plans, Health and Wellness Reimbursement Plan, 403b Employee Retirement Plan with Employer Match.

Position Overview

Under the supervision of the Director of Property Management, the Operations Manager manages the maintenance operations for (1) all residential housing, (2) non-housing program offices, and (3) the CA main office at 17 Battery Place. The Operations Manager ensures that all agency properties are being maintained at their optimal level, and that residents and staff are provided with a clean, safe living/working environment that meets the agency’s objectives. The Operations Manager also ensures that agency properties comply with all building codes, licensures, certifying body physical plant requirements, and agency policies and procedures.

Qualifications

• 3-5 years property management experience required.
• Proficient in Microsoft Office and Yardi, required.
• Proven experience as a rent collector or similar role in a multifamily housing setting, required.
• Bachelor’s degree in finance, business, or real estate, or equivalent work experience, preferred.
• Familiarity with supportive and affordable housing programs and policies
• Excellent communication, organization, and problem-solving.
• Independent and collaborative worker with diverse teams and stakeholders.
• Strong numerical and analytical skills.
• Ability to keep information confidential.
• Availability to travel to different properties and court locations as needed.

Bilingual candidates are encouraged to apply.

Interested candidates should apply on www.communityaccess.org/jobs.

Community Access is an Equal Opportunity Employer. M/F/D/V.

Women, People of Color and Members of the LGBT community are strongly encouraged to apply.

We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

.www.communityaccess.org