You haven't searched anything yet.
Job Description
Customer Quality Manager – Expert Level
About Metalsa: We are a global company with 60 years of experience in the automotive industry, we manufacture safe and sustainable products for people around the world. We are working for a better future where we enrich communities every day by being committed to people, innovation, and our planet. If you have what it takes to accelerate Metalsa’s vision of future mobility, we want you to join the team! For more information, visit metalsa.com
Objective
Technical Skills
Academic Qualifications
Required Experience
Leadership
This role requires an individual who is a motivating force for his/her team, as well as invested in their direct & indirect reports’ development. This role required an individual to have a customer focus, while also maintaining their problem-solving abilities and compassion towards others. Other leadership competencies required for this role are:
Perseverance • Building Interpersonal relationships • Conflict Management • Planning • Self-driven
“A Day in the Life”
The Customer Quality Manager can expect a vast amount of communication as a primary function in this role. This individual will be expected to work directly with external customers: such as Ford and other automotive companies. This could call for minimal local travel – three to five days a month. The manager will spend his/her day-to-day checking in on the customer portals, communicating with liaisons, ensuring the status of any outstanding correctives, and following up with all parts of the process to solve, understand and extinguish concerns. From these efforts, the individual will have the opportunity to improve flow-outs, improve customer scorecards, and enhance the overall relationship between Metalsa and its customers.
What is in it for YOU?
As part of the Metalsa team, you will benefit from great compensation and benefits package!
Paid Short-Term Disability & Long-Term Disability Coverage
Flexible Spending Account (FSA)
Health Reimbursement Account (HRA)
Job Type: Full-time
Salary: $85,000.00 - $100,000.00 per year
Benefits:
Job Type: Full-time
Salary: $100,000.00 - $130,000.00 per year
Benefits:
Schedule:
Supplemental pay types:
Education:
Experience:
License/Certification:
Work Location: In person
Full Time
$110k-137k (estimate)
03/05/2023
05/03/2024
The job skills required for Customer Quality Manager include ISO, Leadership, Quality Management, Problem Solving, Planning, Auditing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Quality Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Quality Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Quality Manager positions, which can be used as a reference in future career path planning. As a Customer Quality Manager, it can be promoted into senior positions as a Quality Assurance Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Quality Manager. You can explore the career advancement for a Customer Quality Manager below and select your interested title to get hiring information.