What you'll bring to the team

Key Objectives

Serve as a distinguished representative of Merlin Entertainments and its associated brands, embodying a professional yet approachable demeanor to foster a welcoming, friendly, and supportive image of oneself, Directors, the Company, and the office environment.

• Effectively manage the dynamic and busy schedules of Directors, adeptly handling calendar changes and conflicts, while ensuring meeting rooms are arranged and lunches are coordinated as necessary. Provide essential documents to Directors and delegates ahead of meetings.
• Proactively draft and compose letters, emails, reports, and memoranda to support various organizational initiatives, demonstrating initiative and self-motivation.
• Develop and maintain an annual calendar of regular Divisional Directors and Senior Leadership Team (SLT) meetings, coordinating trips around these schedules as required. Keep track of SLT holidays.
• Skillfully prepare accurate expense claims through SAP Concur, meticulously attaching receipts and flagging any policy breaches.
• Assist in creating slide deck presentations, executive board papers, and other necessary documents, including annual budgets, business plans, and meeting presentations.
• Deliver timely business updates to relevant stakeholders, covering topics such as guest experience, financials, and ad-hoc analyses upon request.
• Maintain regular communication with Directors to ensure the smooth execution of business-critical tasks.
• Provide support for projects, coordinating with SLT members, general managers, and contractors as needed, particularly for office moves or refurbishments.
• Offer administrative assistance to other Directors as required, fostering a collaborative work environment.
• Establish communication channels with Merlin Senior Executives and consult with their Executive Assistants before their visits.
• Cultivate relationships with Merlin partners and organizations near our attractions, fostering positive connections and collaborations.
• Take the initiative to organize office files and implement systems for tracking contacts, projects, and information, ensuring timely responses and follow-ups.
• Continuously evaluate administrative support systems to enhance productivity and operational efficiency.
• Provide general office operational support, including overseeing the reception area and mailroom, and assisting with operational tasks and special projects as needed.

Qualifications & Experience

Requirements:

Additional Requirement: This role will be onsite five days a week.

Benefits

Your Adventure Awaits! 🌟🌍

At Merlin Entertainments North America, we believe in not just rewarding your work but enhancing your journey with an exhilarating array of benefits that go beyond the ordinary. Get ready for a ride of a lifetime as we unveil the extraordinary perks waiting for you!

🚀 Your Benefits Odyssey Begins Here:

💰 Competitive Salary:

• Brace yourself for a salary that not only recognizes your talents but propels you to new heights.

🏝️ Generous PTO:

• Time off is your passport to recharge. Enjoy a generous PTO policy to explore, relax, and rejuvenate.

👩‍⚕️ Affordable Health Plans:

• Dive into the comfort of affordable medical, vision, and dental plans that prioritize your well-being.

🌍 Global Access Pass:

• Picture this – free entry to all Merlin attractions worldwide! Your golden ticket extends to family and friends, unlocking a world of wonder.

🛡️ Secure Your Future:

• Safeguard your legacy with company-paid life insurance – because we care about your peace of mind.

🤝 401(k) Matching Plan:

• Your financial goals are important. Benefit from our 401(k) matching plan to help you build a secure future.

🌐 Continued Growth:

• Joining Merlin isn't just a job; it's a thrilling expedition. Expect continuous growth in an exciting, global organization that values your journey.

Pay Range