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Position : Customer Sales & Service Representative I, Front Counter (Retail)
Who we are :
Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions.
The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.
As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve.
To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine.
Take that next step toward your future and join our growing team!
Position Overview :
Provide a positive customer experience in a prompt and professional manner. Responsible for all sales activities and retail sales associate job duties focusing on selling Mediacom product and services.
Also, includes resolving billing concerns, troubleshooting service issues, processing payments, equipment inventory and scheduling service and installation appointments.
Perform direct customer support for all customers consistent with Mediacom's policies and procedures.
Company Benefits :
Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs.
You'll find all sorts of advantages to joining the Mediacom team including :
Position Responsibilities :
Position Requirements :
Get to know us : Mediacom Communications is known by our Mediacom brands, including : Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia.
When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.
55 million customers in 22 states and connecting them to what matters most.
Our Awards : Mediacom is proud to have received the following recognitions : 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.
Who you are matters here : Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment.
Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws.
job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.
Disclaimer : W hen making a job offer, we consider several factors in our determination, such as years of related work experience;
relevant skills and qualifications; education level; and certifications / licenses.
LI-Onsite
Last updated : 2024-03-04
Full Time
Television & Broadcasting
$85k-113k (estimate)
03/06/2024
04/10/2024
mediacomcable.com
KEOKUK, IA
3,000 - 7,500
1995
Private
$1B - $3B
Television & Broadcasting
The job skills required for Counter sales representative include Customer Service, Products and Services, Futures, Building Relationships, Customer Sales, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Counter sales representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Counter sales representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Counter sales representative positions, which can be used as a reference in future career path planning. As a Counter sales representative, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Counter sales representative. You can explore the career advancement for a Counter sales representative below and select your interested title to get hiring information.
If you are interested in becoming a Counter Sales Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Counter Sales Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Counter Sales Representative job description and responsibilities
Counter sales representatives are the first employees that customers meet on entering a particular store or organization, and they handle various sales processes.
03/08/2022: Temple, TX
answering customer queries and resolve all their queries professional
03/21/2022: Worcester, MA
To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate.
03/15/2022: Billings, MT
They execute the orders of customers and follow up theirs orders to prevent delays
01/25/2022: Ventura, CA
They are responsible for handling the sales process, from the time of the first request to the execution of the order.
02/19/2022: Petersburg, VA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Counter Sales Representative jobs
Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
04/01/2022: Charlotte, NC
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
01/20/2022: Stockton, CA
A counter sales representative job description provides potential applicants with the primary job duties and qualifications required for a listed position.
03/02/2022: Birmingham, AL
Sales Support Associates reach similar levels of education when compared to Counter Sales People.
03/22/2022: Brownsville, TX
Outside package labeling.
03/07/2022: Amarillo, TX
Step 3: View the best colleges and universities for Counter Sales Representative.