The 3PLAccounts ReceivableSpecialistwill be focused on analyzing current and delinquent account balances and coordinating between clients, their customers, and internal stakeholders with delinquent accounts and internal parties to resolve any payment discrepancies or delayed payments.

Strong communication skills, exceptional analytical skills, are critical to be able to work with sponsors and resolve disagreements in a professional manner. The AR Specialistwill

• Possess the ability to perform complex reconciliations

• Discuss account resolution with internal parties Maintain accuracy of financial data

• Communicate with internal and external stakeholders on AR resolution

Key Responsibilities:

• Analyze and address current and delinquent accounts

• Reconciles detailed accounts receivable accounts

• Reports and analyzes accounts receivable accounts with significant outstanding balances and initiate collections

• Ensures accounts with open AR communicated to project management in an efficient and timely manner, and related account data is reconciled monthly

• Reviews, updates and distributes the accounts receivable aging report

• Discuss account resolution with clients, their customers, and internal stakeholders

• Reviews accounts receivable reporting

• Leads calls with clients and internal stakeholders

• Coordinate with Cash Applications, Chargebacks, and Project Management to resolve issues

• Maintains accuracy of financial information

• Calculates, reconciles and updates SAP and AR

• Maintains the accuracy of account receivable account information in the financial system

• Correspond with clients, customers, and internal stakeholders

• Identify potential offers and escalate to manager, as necessary

Minimum Qualifications:

• Typically requires 5 years of relatedexperience

Critical Skills:

• Basic understanding of AR processes

• 2-3 years of experience in AR, accounting, or collections

Additional Qualifications:

• Analytical skills in reviewing trend data and exception recognition

• Proficiency with computer systems and Microsoft Office Suite (Outlook, Word, Power Point, and Excel) required

• Strong customer focus

• Strong verbal and written communication skills

• Attention to detail and demonstration of quick follow-up to study needs, commits to quality

• Demonstrated adaptability, handles day to day work challenges confidently, is willing and able to adjust to multiple demands, shifting priorities; shows resilience in the face of challenges, demonstrates flexibility

• Interpersonal skills and clear oral and written communication skills. Uses correct grammar, syntax, and format

• Interface with sponsors, practice sites, and internal stakeholders to provide suitable offers and/or present different offers to solve cash flow issues.

• Identify potential offers and escalate to manager, as necessary

Working Conditions:

• Traditional office environment

Physical Requirements:

• Large percent of time performing computer based work is required

• General office demands

This is a hybrid position. The ideal candidate will live within commuting distance of one of these locations:

• Irving, TX

• Louisville, KY

• LaVergne, TN

Career Level - IC - Business Support - B4