Impact the Moment

At McGraw Hill, we are a dynamic and inclusive team committed to transforming education and leveling the playing field for students worldwide. Join our HEUX design team as we work on creating innovative, data-driven digital products and experiences that enhance our world-class content.

How can you make an impact?

The Customer Marketing Manager, is responsible for the successful management and execution of conferences, conventions, and trade shows and also helps support internal meetings/symposia. Partnering across the organization with Corporate Communications, Enterprise, and Product Marketing to ensure business objectives are met through an effective conference and event strategy. This role also provides support, as needed, for the central marketing team and key platform initiatives like GO, Evergreen, etc. This role is open to remote candidates located within the United States and requires up to 10% travel for the year.

What you will be doing:

• Event management. Develop, Lead, and manage the execution of all higher education conferences to achieve business objectives.
• Partner with the Product Marketing team to ensure secure sponsorship/exhibit space, oversee event planning, and logistics, inquire about speaking proposals/opportunities, and oversee the budget.
• Partner with Corporate Communications, Enterprise, and Channel teams on conference attendance, and speaking engagements.
• Organize and oversee all aspects of high-level conference attendance.
• Help manage, oversee, and execute internal higher education meetings as requested.
• Support events team with symposia planning, tracking and execution. Work closely with hotel, ground transportation, a/v partners to plan and execute customer events for 25-150 guests (rooming lists, food & beverage, transportation). Communicate with attendees/customers throughout planning process.
• Partner with product teams to ensure meeting details are clearly communicated.
• Provide onsite event support at symposia 2-4 times/year (spring and fall event seasons).

What you can bring to this role:

• Five plus years of experience in higher education and or event management.
• innovative ideas forward with confidence.
• Experience with Qualtrics, Asana, Cvent, and Smartsheet preferred.
• Capability of promoting and supporting a culture of positivity and excellence
• Clear communicator, with the ability to construct compelling arguments, as well as a strong command of the English language.
• Must be an independent self-starter with a sense of urgency and a strong desire to demonstrate results.
• Agility in managing shifting priorities and resourcing.
• Excellent people skills; ability to build strong relationships at all organizational levels.
• Effective influencer, collaborator, and team player.
• Demonstrated creativity, resourcefulness, decisiveness, good judgment, and excellent problem-solving skills.
• Must be organized and can leverage Project Management skills to establish clear direction and accomplish goals.
• Must be analytical and be able to evaluate the impact of individual tactics and programs overall to continuously improve.

Why work for us:

As an education innovation company, we take pride in inspiring learners globally. If you're curious and passionate about making a difference, we invite you to grow with us in a collaborative environment. Apply for a career at McGraw Hill, where together, we'll impact the world through education.

The pay range for this position is between $60,000 - $72,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. We offer benefits including medical, dental and/or other benefits, depending on the position offered.

McGraw Hill recruiters always use a "@mheducation.com" email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with "like skills" based on resume and job data. To request an alternative screening process, please select "Opt-Out" when asked to "Consent to use of Automated Employment Decision Tools" during the application.