Basic Function

Performs entry-level work in support of various human resources functions, which may include recruiting and selection, hiring, compensation, leave management, and/or disability compliance in accordance with federal and state laws and guidelines to meet the agency's needs; may be responsible for coordinating and maintaining programs in assigned area.

Example Of Duties

Under general supervision, performs a combination of the following job duties depending on area of assignment

• Performs entry-level work in support of one or more areas within Human Resources including classifica-tion/compensation, recruitment/selection, or leave programs; assists with administering current program

• Maintains confidential paper and electronic files

• Schedules and coordinates meetings

• Provides assistance in the interpretation of assigned human resources program procedures and regulations to management

• Acts as a resource for employees regarding policy and procedures questions and assists in resolving human resources related problems

• Researches information as it relates to assigned area

• Conducts research, formulates recommendations, and prepares reports on various human resources subjects and studies

• Assists with the preparation of reports, presentations, and documentation; maintains accurate records and files

• Supports functions specific to assigned unit, including drafting and processing correspondence; contacting internal and external customers via phone, e-mail, and fax; scheduling meetings; and opening and maintaining case files

• Responds to human resources inquiries from employees and public

• Stays up to date on new trends, legislation, and innovations in the field of human resources

• Conducts analyses involving compensation and classification, recruitment and selection strategies, or leave program administration; assists with responding to and resolving concerns

• Coordinates recruitment and selection processes for non-union and union-represented jobs, works with hiring department representatives to develop selection criteria and materials, creates recruitment and selection plan, and reviews and evaluates applications, resumes and other application materials

• Assists departments on classification and compensation requests and issues, recommending compensation adjustments, making recommendations for allocation or reallocation of positions, and developing and updating job descriptions

• Assists with the administration of Metro′s Medical Leave, Family Medical Leave, Pregnancy Disability Leave, Reasonable Accommodation, Fitness-for-Duty, and Employee Assistance Program policies; assists with the management of non-occupational medical leave of absence cases that are over 30 days old and facilitates employees′ return to work

• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

May be required to perform other related job duties

Requirements For Employment

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

Education

• Bachelor′s Degree in Business Administration, Public Administration, or a related field

Experience

• None required

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:

• Experience utilizing Microsoft Office Suite tools (Word, Excel, PowerPoint, Outlook).
• Experience supporting multiple team members with competing deadlines in a fast-paced environment.
• Experience supporting management in researching and analyzing data, and preparing reports, correspondence, and presentations.
• Experience with data entry and working with case management systems.

Knowledge:

• Theories, principles, and practices of human resources management as they relate to the assigned unit, e.g., recruitment, selection, compensation, well-being services, disability compliance, etc.

• Applicable local, state, and federal laws, rules, and regulations governing human resources management for a public agency

• EEO and Affirmative Action rules and regulations

• Collective bargaining agreements

• Research and report preparation methods

Skills:

• Analyzing situations and identifying problems

• Exercising sound judgment and creativity in making decisions

• Researching, analyzing, interpreting, and presenting data

• Communicating effectively both orally and in-writing

• Interacting professionally with various levels of the organization and external entities

• Preparing reports and correspondence

Abilities:

• Understand, interpret, and apply policies, procedures, contracts, laws, regulations, and labor/ management agreements

• Prioritize and manage work to meet deadlines

• Handle highly confidential information

• Utilize applicable business software applications

• Compile, analyze, and manage data

• Read, write, speak, and understand English

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (HT)

• Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.