```Overview:```
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

```Responsibilities:```
- Greet guests with a warm and welcoming demeanor
- Check guests in and out of the hotel efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations and room assignments
- Maintain accurate records of guest interactions and transactions
- Process payments and maintain cash drawer accuracy
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed

```Skills:```
- Previous experience in hospitality management or guest services is preferred
- Strong interpersonal skills with the ability to provide exceptional customer service
- Excellent verbal and written communication skills
- Multilingual abilities are a plus
- Proficient in phone etiquette and handling phone systems
- Ability to handle difficult situations with patience and professionalism
- Strong problem-solving skills and attention to detail
- Knowledge of hotel operations and guest relations

Join our team and be part of creating memorable experiences for our guests. Apply today!

Job Type: Full-time

Pay: $16.50 - $21.83 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Work setting:

• In-person

Work Location: In person