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Summary
Hyatt Centric Congress Avenue Austin is looking for a full-time Front Desk Agent to join our Front Desk team! As a Hyatt Centric Austin colleague, you will enjoy the following benefits:
The Role
Front Office Hosts are responsible for the guest registration process and communication of hotel services and information. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries through in-person and telephone communication. You'll be the face of Hyatt as a Front Office Host. If you have worked at other Hotels as a front desk agent or you have an interest in learning the operation of hotels, we'd love to hear from you!
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Brand and Hotel
You've arrived. Hyatt Centric is at the center of some of the most unique destinations—in the middle of the action, in the know and always on-hand to serve up insider knowledge, intriguing tidbits and great conversation over a well-crafted cocktail. We’re a local home base, preparing our guests to explore the best our cities have to offer so they can go forth and discover!
Hyatt Centric all started with a passion for sharing our favorite local spots and stories with our guests. This inspired us to create the perfect launch pad – a unique home base with everything our guests need and nothing they don’t.
Our target guests are the Savvy Explorers. Socially connected guests seeking shareable moments to inspire others. Hyatt Centric is built for savvy explorers who want to be tapped into what’s hot, fresh and exciting wherever they are, especially if it’s off the beaten path. They are smart with their money and look for good value where they can – preferring experiences that aren’t padded with a bunch of extras they don’t need. They are the influencers, the travel experts within their circles who everyone looks to for travel advice and tips. But they can’t possibly know it all, so they rely on local recommendations from like- minded “savvy explorers” who can point them in the direction of interesting experiences that they can share with their social circle.
Hyatt Centric Congress Avenue Austin features 246 guestrooms, 3,000 sq ft. of dedicated meeting space, along with two exciting F&B concepts including an 8th floor rooftop bar. Guestrooms feature floor-to-ceiling windows offering unmatched views of the Texas Capitol, UT Stadium, and growing Austin skyline. The 31st floor is the home of the Artist’s Residence, a 1,400sq ft suite and event space with an outdoor terrace. The hotel’s boho-chic residential design will reflect Austin’s rich history in music and arts, with the common areas showcasing diverse local artists and guestrooms featuring iconic images from the historic neighboring Paramount Theatre.
Qualifications
Full Time
$27k-36k (estimate)
02/23/2024
05/20/2024
The job skills required for FRONT DESK AGENT include Customer Service, Front Office, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a FRONT DESK AGENT. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by FRONT DESK AGENT. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for FRONT DESK AGENT positions, which can be used as a reference in future career path planning. As a FRONT DESK AGENT, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary FRONT DESK AGENT. You can explore the career advancement for a FRONT DESK AGENT below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.