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The Hilton Austin Airport is looking for an energetic Front Desk Agent to help us exceed guest expectations.
To efficiently check a guest in or out of the hotel in a professional and competent manner. Agent must exceed guest expectations and resolve issues at all times.
ESSENTIAL RESPONSIBILITIES:
1. Responsible for thorough knowledge of ONQ PMS and assist with any reservations.
2. Checks guests in and out of the hotel.
3. Adheres to all accounting and cash handling procedures.
4. Manage all guest requests and delegate tasks accordingly with other departments.
5. Acts as PBX Operator and utilizes switchboard as well as other communicative devices.
6. Answers all inquiries in a friendly and courteous manner, using clear speech and active listening.
7. Handle guest complaints.
8. Informs management of any unusual activity during the course of their shift.
9. Assist with shipping/receiving process in a timely manner.
10. Assist guest with luggage when necessary.
11. Maintain cleanliness of Front Desk area.
Requirements:
Other Responsibilities:
1. Attends company orientation and other meetings as required.
2. Adheres to all policies and procedures.
3. Is expected to perform any related duty as requested by supervisor.
4. Assists other Team Members when needed.
5. Follows safety, security and emergency procedures and rules.
6. Utilizes protective equipment.
7. Reports accidents, injuries, hazards, near misses, defective equipment, property damage or loss to supervisor.
Physical Demands/Abilities:
1. Communicate effectively, both verbally and written, with guests and coworkers, i.e., provide information, answer questions, etc.
2. Stand and/or walk for varying lengths of time, often long periods.
3. Requires manual dexterity to use and operate all necessary equipment.
4. Understand the operation of computers and calculators.
5. Be familiar with the hotel’s amenities and their hours of operation.
6. Work in an environment that is demanding and physical with fluctuating adverse temperatures.
7. Frequent reaching, stretching, bending, stooping, walking, standing, handling, talking and smiling.
Part Time
$27k-36k (estimate)
03/24/2024
07/20/2024
The job skills required for Front Desk Agent- AM/PM Shift (Part- Time) include Cash Handling, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent- AM/PM Shift (Part- Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent- AM/PM Shift (Part- Time). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent- AM/PM Shift (Part- Time) positions, which can be used as a reference in future career path planning. As a Front Desk Agent- AM/PM Shift (Part- Time), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent- AM/PM Shift (Part- Time). You can explore the career advancement for a Front Desk Agent- AM/PM Shift (Part- Time) below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Make checklists and to-do lists.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.