Job Summary:

We are seeking a Project Manager to work with our clients to successfully execute and complete projects and manage accounts as assigned. This requires a strong ability to lead, manage and take initiative while handling multiple aspects of different projects.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Manage and support clients and service providers on multiple projects.
• Utilizes established processes and procedures to track, manage, and complete projects within scope.
• Ability to work with and manage different client needs and personalities.
• Responsible to lead project team meetings to set the goals, review progress, problems, etc.
• Problem solve and troubleshoot while maintaining client relations.
• Process and generate shipment orders in company TMS.
• Communicate with carriers and tender loads.
• Plan, manage, and trace shipments.
• Provide financial and shipment reports to customers and management.
• Take immediate action to correct or solve issues that may occur.
• Be on-call on holidays, weekends, and after traditional office hours.
• Other assigned duties

Required Skills/Abilities:

• Self-motivation with organizational skills, independent judgment, and problem-solving capability.
• Strong decision-making skills, balancing the best interest of our company and client.
• Initiative, ingenuity, and judgment to set priorities, plan, make decisions, and complete requirements and assignments on time.
• Must be able to manage multiple projects at once.
• Allocate work time according to the priority of job assignments.
• Ability to communicate (verbal and written) clearly and concisely, coordinate and execute work assignment(s) independently or in a team environment, direct others for effective results, and remain calm in stressful situations.
• Prior experience in transportation, supply chain management, freight brokerage, or logistics industry preferred.

Education and Experience:

• High school diploma or equivalent required.
• Two to five years of experience in a Project Manager role preferred.
• Experience in Warehousing, Inventory management, Procurement, or Logistics and Distribution is preferred but not essential.
• Customer-focused service industry experience is a plus.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.